# My account was downgraded to free **URL:** \ **Category:** Report a Bug\ **Created:** [August 13, 2025, 1:47pm UTC](https://community.glideapps.com/t/my-account-was-downgraded-to-free/83806 "2025-08-13T13:47:42Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![aledesousa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aledesousa/32/229_2.png) [@aledesousa](https://community.glideapps.com/u/aledesousa)\ **Post date:** [August 13, 2025, 1:47pm UTC](https://community.glideapps.com/t/my-account-was-downgraded-to-free/83806/1 "2025-08-13T13:47:42Z")
Today, I was surprised to discover that my account was downgraded to “free,” even though I’m a subscriber (my last payment was made as usual last Monday). I no longer have access to the paid features. The billing page displays no information, just a blank screen with a spinning icon indicating an endless download. Likewise, the usage page doesn’t load any information. I contacted support, but since my account is now “free,” I won’t receive worse service, and they may not respond today. Is this happening to anyone else? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [August 13, 2025, 11:18pm UTC](https://community.glideapps.com/t/my-account-was-downgraded-to-free/83806/2 "2025-08-13T23:18:18Z")
Just sent you a direct message. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [February 9, 2026, 11:19pm UTC](https://community.glideapps.com/t/my-account-was-downgraded-to-free/83806/3 "2026-02-09T23:19:15Z")
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