# Monthly sync **URL:** \ **Category:** Report a Bug\ **Created:** [August 1, 2023, 3:54am UTC](https://community.glideapps.com/t/monthly-sync/64576 "2023-08-01T03:54:34Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Achmad\_Syaifuji](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/achmad_syaifuji/32/61179_2.png) [@Achmad\_Syaifuji](https://community.glideapps.com/u/Achmad_Syaifuji)\ **Post date:** [August 1, 2023, 3:54am UTC](https://community.glideapps.com/t/monthly-sync/64576/1 "2023-08-01T03:54:34Z")
It’s been 1 month of use, but the sync data doesn’t reset from the start ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [August 1, 2023, 3:58am UTC](https://community.glideapps.com/t/monthly-sync/64576/2 "2023-08-01T03:58:31Z")
What do you mean by “sync data”? Are you referring to Updates, Row Counts, or something else? Updates are reset of the end of each billing cycle. This will be a different date for each team. Row Counts are never reset. ---
**Author:** ![Achmad\_Syaifuji](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/achmad_syaifuji/32/61179_2.png) [@Achmad\_Syaifuji](https://community.glideapps.com/u/Achmad_Syaifuji)\ **Post date:** [August 1, 2023, 4:01am UTC](https://community.glideapps.com/t/monthly-sync/64576/3 "2023-08-01T04:01:20Z")
Yes, I mean “usage update”. Yesterday my account showed reset for 1 more day, but now it appears 31 days reset and data usage is still continuing ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [August 1, 2023, 4:02am UTC](https://community.glideapps.com/t/monthly-sync/64576/4 "2023-08-01T04:02:57Z")
Do you mind sharing a screen shot? ---
**Author:** ![Achmad\_Syaifuji](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/achmad_syaifuji/32/61179_2.png) [@Achmad\_Syaifuji](https://community.glideapps.com/u/Achmad_Syaifuji)\ **Post date:** [August 1, 2023, 4:04am UTC](https://community.glideapps.com/t/monthly-sync/64576/5 "2023-08-01T04:04:43Z")
![sinc](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/9/69111a08b787d4c11286cd18c9ff6f1546401ccd.png) ---
**Author:** ![Achmad\_Syaifuji](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/achmad_syaifuji/32/61179_2.png) [@Achmad\_Syaifuji](https://community.glideapps.com/u/Achmad_Syaifuji)\ **Post date:** [August 1, 2023, 4:05am UTC](https://community.glideapps.com/t/monthly-sync/64576/6 "2023-08-01T04:05:48Z")
The initial count starts when I post the project or at the beginning of every month on the 1st. I first post on July 18th ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [August 1, 2023, 4:23am UTC](https://community.glideapps.com/t/monthly-sync/64576/7 "2023-08-01T04:23:50Z")
As I said, it should reset with your billing cycle. So for example, if you signed up for your plan on the 12th of the month, then the usage count should reset on that date each month. If you go to your Billing page, it will show you there when your next monthly renewal is due. This is when your Usage counts should reset. Anyway, what’s shown in your screen shot doesn’t look right, unless you’ve incurred 576 updates today, which I assume isn’t the case. It could be just a timing thing. I’d say check it again tomorrow and see if there is any change. ---
**Author:** ![Achmad\_Syaifuji](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/achmad_syaifuji/32/61179_2.png) [@Achmad\_Syaifuji](https://community.glideapps.com/u/Achmad_Syaifuji)\ **Post date:** [August 1, 2023, 4:25am UTC](https://community.glideapps.com/t/monthly-sync/64576/8 "2023-08-01T04:25:45Z")
I take the free package, does this also apply to billing? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [August 1, 2023, 4:26am UTC](https://community.glideapps.com/t/monthly-sync/64576/9 "2023-08-01T04:26:57Z")
Even with the Free Plan, you should have been required to add a payment method. ---
**Author:** ![hassanlotfy](https://avatars.discourse-cdn.com/v4/letter/h/9de0a6/32.png) [@hassanlotfy](https://community.glideapps.com/u/hassanlotfy)\ **Post date:** [September 8, 2023, 10:47pm UTC](https://community.glideapps.com/t/monthly-sync/64576/10 "2023-09-08T22:47:52Z")
Hello, I’m experiencing the same issue. Did you find a solution? ---
**Author:** ![hassanlotfy](https://avatars.discourse-cdn.com/v4/letter/h/9de0a6/32.png) [@hassanlotfy](https://community.glideapps.com/u/hassanlotfy)\ **Post date:** [September 8, 2023, 10:50pm UTC](https://community.glideapps.com/t/monthly-sync/64576/11 "2023-09-08T22:50:24Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/7/679b2e9ad4874f710d4d548f14bcbfeaa8a3b86b.png) ---
**Author:** ![hassanlotfy](https://avatars.discourse-cdn.com/v4/letter/h/9de0a6/32.png) [@hassanlotfy](https://community.glideapps.com/u/hassanlotfy)\ **Post date:** [September 8, 2023, 10:51pm UTC](https://community.glideapps.com/t/monthly-sync/64576/12 "2023-09-08T22:51:25Z")
Also Rows keep disappearing and reappearing, and any edits I make are not reflected. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [September 9, 2023, 12:58am UTC](https://community.glideapps.com/t/monthly-sync/64576/13 "2023-09-09T00:58:48Z")
What backend are you using?