# Missing record or data refreshing takes time

**URL:** <https://community.glideapps.com/t/missing-record-or-data-refreshing-takes-time/41990>\
**Category:** Report a Bug\
**Created:** [May 15, 2022, 6:45pm UTC](https://community.glideapps.com/t/missing-record-or-data-refreshing-takes-time/41990 "2022-05-15T18:45:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Chichap](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chichap/32/42361_2.png) [@Chichap](https://community.glideapps.com/u/Chichap)\
**Post date:** [May 15, 2022, 6:45pm UTC](https://community.glideapps.com/t/missing-record-or-data-refreshing-takes-time/41990/1 "2022-05-15T18:45:06Z")

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Sent an email related to my issue. I post here in case someone else encounter same issue.  
Issue: on my app, the data for some time is keep on disappearing in random occasion. I noticed it happen whenever I edit some record using the app. Then after some time the data will appear again(some times 5mins, or longer then the data will come back.). It is very strange , Im not sure what triggers the issue.  
Initially I thought it was the array formula I created in the googlesheet, but now I have remove it but still issue is there.

**My App/Pages Support link:**  
_Learn how to create one: [https://gl.ink/slink](https://gl.ink/slink)_

**Describe the bug:**  
_Describe the bug in simple terms_

**Expected Behaviour:**  
_What should happen?_

**How to replicate:**  
_Describe in detail how to recreate the issue_

**Demonstration:**  
_You can create one using [https://www.loom.com/](https://www.loom.com/)_

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 15, 2022, 11:41pm UTC](https://community.glideapps.com/t/missing-record-or-data-refreshing-takes-time/41990/2 "2022-05-15T23:41:19Z")

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Can you send a video recording the problem? Have you submitted this to the support team through the link below?

[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)

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**Author:** ![Chichap](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chichap/32/42361_2.png) [@Chichap](https://community.glideapps.com/u/Chichap)\
**Post date:** [May 16, 2022, 3:18am UTC](https://community.glideapps.com/t/missing-record-or-data-refreshing-takes-time/41990/3 "2022-05-16T03:18:44Z")

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Hi,  
Yes I have submitted to support team with video, and support link.  
Thank you for the direct link.