# Migration to New App – Urgent & Sensitive Request

**URL:** <https://community.glideapps.com/t/migration-to-new-app-urgent-sensitive-request/81631>\
**Category:** Ask for Help\
**Tags:** glide-escalated\
**Created:** [April 30, 2025, 3:43pm UTC](https://community.glideapps.com/t/migration-to-new-app-urgent-sensitive-request/81631 "2025-04-30T15:43:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Jean\_Claude](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jean_claude/32/54947_2.png) [@Jean\_Claude](https://community.glideapps.com/u/Jean_Claude)\
**Post date:** [April 30, 2025, 3:43pm UTC](https://community.glideapps.com/t/migration-to-new-app-urgent-sensitive-request/81631/1 "2025-04-30T15:43:18Z")

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Hi there wonderful people I need urgent help to migrate to the new app. When I follow the steps it just loads and times out I have some really sensitive data set close to 25000 lines however it’s an issue syncing the data. Any help please?

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [April 30, 2025, 4:26pm UTC](https://community.glideapps.com/t/migration-to-new-app-urgent-sensitive-request/81631/2 "2025-04-30T16:26:22Z")

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You don’t have a specific request. If you need urgent help and the project is really sensitive, then you could hire a Glide expert?

[Glide experts directory](https://www.glideapps.com/experts)

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**Author:** ![Jean\_Claude](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jean_claude/32/54947_2.png) [@Jean\_Claude](https://community.glideapps.com/u/Jean_Claude)\
**Post date:** [May 1, 2025, 8:55am UTC](https://community.glideapps.com/t/migration-to-new-app-urgent-sensitive-request/81631/3 "2025-05-01T08:55:36Z")

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hi this is the error i keep getting :"An error occurred while duplicating your app  
It appears something didn’t go as planned. We understand this can be frustrating and we’re here to help.

1. Navigate to the app you’re wanting to contact support about and click the circular button in the bottom right of Glide.
2. Click on “Send us a message”.  
Error: 1081"

I have tried multiple times i get the same error

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 2, 2025, 12:17am UTC](https://community.glideapps.com/t/migration-to-new-app-urgent-sensitive-request/81631/5 "2025-05-02T00:17:59Z")

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Did you choose to duplicate the tables or keep the tables?

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**Author:** ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)\
**Post date:** [May 2, 2025, 12:43am UTC](https://community.glideapps.com/t/migration-to-new-app-urgent-sensitive-request/81631/8 "2025-05-02T00:43:17Z")

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This thread has been escalated. Support will follow up via the Messenger in the Builder or through email.

[Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support)