Map shows on browser but not when app is intalled

Hi all

I’m having a little issue here. When I open the map in the browser the map shows all the desired locations, it asks for the location and it works ( on my device). However when I add the app to my phone the pins don’t show anymore, it says the list is empty ( it has a filter) and it doesn’t ask for the location. Also it works in some devices and in some others it doesn’t
Any of you have experienced this issue?
@Mark ?

Pablo, can you send a support ticket with Support link and loom video?

1 Like

Gracias Jesús, lo acabo de enviar

Sabemos algo? Todavía no he recibido respuesta