# Mail Pin delay

**URL:** <https://community.glideapps.com/t/mail-pin-delay/18434>\
**Category:** Ask for Help\
**Created:** [November 15, 2020, 1:05pm UTC](https://community.glideapps.com/t/mail-pin-delay/18434 "2020-11-15T13:05:15Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Valentine\_Madzhie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/valentine_madzhie/32/11453_2.png) [@Valentine\_Madzhie](https://community.glideapps.com/u/Valentine_Madzhie)\
**Post date:** [November 15, 2020, 1:05pm UTC](https://community.glideapps.com/t/mail-pin-delay/18434/1 "2020-11-15T13:05:15Z")

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HI Team

My customers are complaining about the pin taking 20mins to have and when it does arrive it says session timed out