# Magic Link no longer sent with PIN email

**URL:** <https://community.glideapps.com/t/magic-link-no-longer-sent-with-pin-email/81935>\
**Category:** Report a Bug\
**Created:** [May 19, 2025, 11:29pm UTC](https://community.glideapps.com/t/magic-link-no-longer-sent-with-pin-email/81935 "2025-05-19T23:29:02Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![dharmaapps](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dharmaapps/32/88260_2.png) [@dharmaapps](https://community.glideapps.com/u/dharmaapps)\
**Post date:** [May 19, 2025, 11:29pm UTC](https://community.glideapps.com/t/magic-link-no-longer-sent-with-pin-email/81935/1 "2025-05-19T23:29:02Z")

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**Team ID:**

- In the Glide dashoard URL, e.g.  
`https://go.glideapps.com/o/UdqqDZaSRCUQvvA51SR7/`

**App ID:**

- In the Glide builder URL, e.g.  
`https://go.glideapps.com/app/v5MgtjWxq4xMLYDrdeRz/layout`

**Description**

- When a user is sent the PIN email, it no longer comes with the “Open App Directly” (Magic Link), although we still have that setting turned on in our apps. This was for sure working a couple of months ago, but sometime recently it appears to have stopped being sent with the PIN.

**How to replicate**

- Do normal login flow, get PIN email (magic link isn’t there)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 20, 2025, 12:31am UTC](https://community.glideapps.com/t/magic-link-no-longer-sent-with-pin-email/81935/2 "2025-05-20T00:31:12Z")

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> [@dharmaapps](#):
>
> When a user is sent the PIN email, it no longer comes with the “Open App Directly” (Magic Link), although we still have that setting turned on in our apps. This was for sure working a couple of months ago, but sometime recently it appears to have stopped being sent with the PIN.

> **[Minor incident: In-app emails being flagged as spam | Glide Status](https://status.glideapps.com/incidents/282024)**
>
> \[Update\] The glide.page domain has been removed from the registry of suspicious domains. It may take some time for all service providers to receive the updated record, but over time the domain should return to full functionality.

It has to do with this incident a while back.

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**Author:** ![Petr\_Shemyagin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/petr_shemyagin/32/59902_2.png) [@Petr\_Shemyagin](https://community.glideapps.com/u/Petr_Shemyagin)\
**Post date:** [May 30, 2025, 1:18pm UTC](https://community.glideapps.com/t/magic-link-no-longer-sent-with-pin-email/81935/3 "2025-05-30T13:18:53Z")

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Hey there! Are there any updates on that? We were relying on the feature quite often

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 30, 2025, 1:59pm UTC](https://community.glideapps.com/t/magic-link-no-longer-sent-with-pin-email/81935/4 "2025-05-30T13:59:01Z")

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No updates as far as I know.

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**Author:** ![Mazen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mazen/32/84042_2.png) [@Mazen](https://community.glideapps.com/u/Mazen)\
**Post date:** [May 31, 2025, 3:53pm UTC](https://community.glideapps.com/t/magic-link-no-longer-sent-with-pin-email/81935/5 "2025-05-31T15:53:06Z")

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I had this issue on one of my apps and I think it was because of the Arabic language, because my other English apps receives the pin without flagging it as spam

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 1, 2025, 2:51am UTC](https://community.glideapps.com/t/magic-link-no-longer-sent-with-pin-email/81935/6 "2025-06-01T02:51:24Z")

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It’s more about the “Open App Directly” button not showing anymore, due to a security incident a while ago.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [November 28, 2025, 2:52am UTC](https://community.glideapps.com/t/magic-link-no-longer-sent-with-pin-email/81935/7 "2025-11-28T02:52:16Z")

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