# Magic link is locked, Why is that? **URL:** \ **Category:** Ask for Help\ **Created:** [March 31, 2025, 9:38am UTC](https://community.glideapps.com/t/magic-link-is-locked-why-is-that/81072 "2025-03-31T09:38:29Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![ohad](https://avatars.discourse-cdn.com/v4/letter/o/f04885/32.png) [@ohad](https://community.glideapps.com/u/ohad)\ **Post date:** [March 31, 2025, 9:38am UTC](https://community.glideapps.com/t/magic-link-is-locked-why-is-that/81072/1 "2025-03-31T09:38:29Z")
Hi, For some reason my app does not allow to use magic link: ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/a/ca4e4ce016c3b6b16273bcdb805690ebaaa283bc.png) It is very important because my users get confused with the code, So magic link is the best solution. -Using Classic app - Legacy account (Top tier 600$ a month) any help? Thanks. ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [March 31, 2025, 9:40am UTC](https://community.glideapps.com/t/magic-link-is-locked-why-is-that/81072/2 "2025-03-31T09:40:59Z")
Doesn’t your screenshot indicate that the magic link _is_ in fact included in the email users receive? ---
**Author:** ![ohad](https://avatars.discourse-cdn.com/v4/letter/o/f04885/32.png) [@ohad](https://community.glideapps.com/u/ohad)\ **Post date:** [March 31, 2025, 10:38am UTC](https://community.glideapps.com/t/magic-link-is-locked-why-is-that/81072/3 "2025-03-31T10:38:22Z")
Yes it is, But notice that I have a lock for some reason, Plus that , I don’t receive and “Magic link” at the bottom of the mail. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/9/c946c5cb1e50236050ddd16f7ced573d09f93415.png) No further scrolling ---
**Author:** ![NFNHello](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nfnhello/32/3371_2.png) [@NFNHello](https://community.glideapps.com/u/NFNHello)\ **Post date:** [March 31, 2025, 11:58am UTC](https://community.glideapps.com/t/magic-link-is-locked-why-is-that/81072/4 "2025-03-31T11:58:03Z")
Maybe it’s related to this incident? [Minor incident: In-app emails being flagged as spam | Glide Status](https://status.glideapps.com/incidents/282024) ---
**Author:** ![ohad](https://avatars.discourse-cdn.com/v4/letter/o/f04885/32.png) [@ohad](https://community.glideapps.com/u/ohad)\ **Post date:** [March 31, 2025, 12:18pm UTC](https://community.glideapps.com/t/magic-link-is-locked-why-is-that/81072/5 "2025-03-31T12:18:17Z")
No, The mails arrived to the INBOX as usual, The mail does not contain any ‘magic link’ , I just checked it again a sec ago. ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [March 31, 2025, 12:42pm UTC](https://community.glideapps.com/t/magic-link-is-locked-why-is-that/81072/6 "2025-03-31T12:42:39Z")
Just checking - Are you sure it’s not related to the incident. (Assuming ‘magic links’ are part of this) I refer to the text below 👇 “ As part of our efforts to limit the vectors for spam or phishing, **we have disabled the inclusion of app links in all emails (e.g., “Open in App” and similar link-backs)**. This has resulted in the temporary disabling of the ability to invite users to your app in the builder via email” ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 1, 2025, 12:49am UTC](https://community.glideapps.com/t/magic-link-is-locked-why-is-that/81072/7 "2025-04-01T00:49:36Z")
![CleanShot 2025-04-01 at 07.49.21@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/7/17d6b5542d140ff2175a29ebd0c00cc86c86a4e6.png) It might come back soon.