# Lost ROWS in APP

**URL:** https://community.glideapps.com/t/lost-rows-in-app/41813
**Category:** Report a Bug
**Created:** [May 10, 2022, 11:15am UTC](https://community.glideapps.com/t/lost-rows-in-app/41813 "2022-05-10T11:15:52Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Dan\_San](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dan_san/32/24085_2.png) [@Dan\_San](https://community.glideapps.com/u/Dan_San)
#### Post date: [May 10, 2022, 11:15am UTC](https://community.glideapps.com/t/lost-rows-in-app/41813/1 "2022-05-10T11:15:52Z")

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About 15mins ago I got a call that our APP was not loading.

While investigating, the builder was not responding, I came out of the app to the My Apps section where I would see ALL my apps, and it was stuck on loading, eventually it logged me out.

After a couple of minutes I was able to log back in, BUT, we are missing data after 5am EST. I took a look at Google Sheets and also there are no records after 5am EST. We estimate about 10 records have disappeared for us.

Anyone else experience any issues ?

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### Author: ![Purvang\_Joshi](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/purvang_joshi/32/12645_2.png) [@Purvang\_Joshi](https://community.glideapps.com/u/Purvang_Joshi)
#### Post date: [May 10, 2022, 1:32pm UTC](https://community.glideapps.com/t/lost-rows-in-app/41813/2 "2022-05-10T13:32:15Z")

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Also Faced Same Problem here in India

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### Author: ![Gemini\_Commercial\_Se](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gemini_commercial_se/32/11399_2.png) [@Gemini\_Commercial\_Se](https://community.glideapps.com/u/Gemini_Commercial_Se)
#### Post date: [May 10, 2022, 8:52pm UTC](https://community.glideapps.com/t/lost-rows-in-app/41813/3 "2022-05-10T20:52:51Z")

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Hi everyone. Since a couple of hours ago, several of our customers adding orders through the app are not reflected in google sheets for some reason. This is a first for me.

Is it being worked on or is there another issue at hand that I can resolve from here?

Thanks

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### Author: ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [May 10, 2022, 10:19pm UTC](https://community.glideapps.com/t/lost-rows-in-app/41813/4 "2022-05-10T22:19:38Z")

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Could you submit a ticket with a support link and a video showing the rows in both Glide and the Gsheets?

[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)
