# Loom video, not playing when embedded **URL:** \ **Category:** Ask for Help\ **Created:** [December 14, 2023, 5:36pm UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711 "2023-12-14T17:36:32Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Shaman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shaman/32/58987_2.png) [@Shaman](https://community.glideapps.com/u/Shaman)\ **Post date:** [December 14, 2023, 5:36pm UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/1 "2023-12-14T17:36:32Z")
Hi, Firstly just want to give a quick shout out to the fantastic team at Glide for their continued ingenious work. And also to those in the community for your creative and clever problem solving. I’m not sure if this issue has anything to do with Glide but the loom videos I embedded in my app were working initially but now only play for a split second then stop. They play fine from the Glide platform, but not when using my app. Any ideas? thanks, Denis ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 15, 2023, 12:01am UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/2 "2023-12-15T00:01:33Z")
Can you reproduce the problem in a [Loom](https://loom.com) recording and share the link here? Thank you. ---
**Author:** ![Shaman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shaman/32/58987_2.png) [@Shaman](https://community.glideapps.com/u/Shaman)\ **Post date:** [December 18, 2023, 4:49pm UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/4 "2023-12-18T16:49:11Z")
Hi ThinhDinh, Thanks for your reply. Here’s a loom video of the issue. I am using the web embed component in the app, it takes in the url of the loom demo video that I want the app to be able to play. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 18, 2023, 5:32pm UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/5 "2023-12-18T17:32:53Z")
> **[How to embed your video into a webpage](https://support.loom.com/hc/en-us/articles/360002208317-How-to-embed-your-video-into-a-webpage-)** > > To allow your Loom video to play natively within your webpage, you can use our embed code. 🖥️ > This provides a seamless experience to your visitors to watch your Loom recording without having to lea... Copy the URL from the embed code, and use that in a webview component. Tested in a published App and it works fine. ---
**Author:** ![Shaman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shaman/32/58987_2.png) [@Shaman](https://community.glideapps.com/u/Shaman)\ **Post date:** [December 19, 2023, 9:08pm UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/6 "2023-12-19T21:08:24Z")
Still can’t get it to work. Have taken the url from the embed code as you advised, still the same issue. Uploaded the video onto aws but now users can download the video which I don’t want so will have to create a html video player without download option and host it on aws and then pass url as parameter. Would still like to just link to Loom if any other ideas? It does seem to be something to do with the video quality as when I change that the video will play. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 20, 2023, 12:02am UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/7 "2023-12-20T00:02:20Z")
> [@Shaman](#): > > Still can’t get it to work. Have taken the url from the embed code as you advised, still the same issue Did you test on a published Glide app or did you test on Lambdatest? ---
**Author:** ![Himaladin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/himaladin/32/71023_2.png) [@Himaladin](https://community.glideapps.com/u/Himaladin)\ **Post date:** [December 20, 2023, 12:25am UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/8 "2023-12-20T00:25:12Z")
Try using this loom embed url with syntax: `https://www.loom.com/embed/1805d09a6fc84a54a557b229b2f7f32c` ---
**Author:** ![Shaman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shaman/32/58987_2.png) [@Shaman](https://community.glideapps.com/u/Shaman)\ **Post date:** [December 20, 2023, 1:39am UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/9 "2023-12-20T01:39:43Z")
Yep tested on my published app. It does seem to be a non glide issue, it’s something to do with loom cos I managed to get the video displayed as a non loom user and the same thing happened. If I find anything out will let ye know. ---
**Author:** ![Shaman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shaman/32/58987_2.png) [@Shaman](https://community.glideapps.com/u/Shaman)\ **Post date:** [December 20, 2023, 12:46pm UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/11 "2023-12-20T12:46:30Z")
It works when I use the link to this. The video quality options are different. I realise I was only checking the setting on loom’s website and not on the pc app, will change the recording quality and see if that works. thanks ---
**Author:** ![Shaman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shaman/32/58987_2.png) [@Shaman](https://community.glideapps.com/u/Shaman)\ **Post date:** [December 23, 2023, 5:44pm UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/12 "2023-12-23T17:44:34Z")
Yes seems to have been related to the recording quality settings I set on the loom desktop app - when set to auto I encountered the aforementioned issue, recording it at 720p fixed the issue. thanks for your help guys. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [December 30, 2023, 5:44pm UTC](https://community.glideapps.com/t/loom-video-not-playing-when-embedded/68711/13 "2023-12-30T17:44:53Z")
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