# Lookup Column Not Working Properly

**URL:** <https://community.glideapps.com/t/lookup-column-not-working-properly/25117>\
**Category:** Ask for Help\
**Created:** [April 4, 2021, 1:36pm UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117 "2021-04-04T13:36:21Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Tanul\_Singh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tanul_singh/32/11084_2.png) [@Tanul\_Singh](https://community.glideapps.com/u/Tanul_Singh)\
**Post date:** [April 4, 2021, 1:36pm UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117/1 "2021-04-04T13:36:21Z")

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Hi,

I’m facing an issue where the lookup column is not reflecting the resulting values of a relation. If I open up the lookup column and select the same column again, the values start showing up. Kindly refer to the video link. The relation is pretty straight forward and it is working fine when I re-select the column. It’s just that the lookup values keep disappearing after a couple of hours and I need to re select the lookup column again to get the values to display again.

> **[Lookup Issue.mov](https://wetransfer.com/downloads/2eb21ca6ea293c3f491ddb5616fb49bd20210404133318/0eff1b)**
>
> 1 file sent via WeTransfer, the simplest way to send your files around the world

Regards,

Tanul

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**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\
**Post date:** [April 4, 2021, 1:53pm UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117/2 "2021-04-04T13:53:00Z")

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Can you upload it to loom or a video we can view without downloading?

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**Author:** ![Tanul\_Singh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tanul_singh/32/11084_2.png) [@Tanul\_Singh](https://community.glideapps.com/u/Tanul_Singh)\
**Post date:** [April 4, 2021, 3:18pm UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117/3 "2021-04-04T15:18:18Z")

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Hey!

Hope this drive link works for you. you should be able to stream without downloading.

> **[Lookup Issue.mov (video)](https://drive.google.com/file/d/1MnIJ5kcN-Rk2vcNGpm01yvqYxjbQH5w7/view?usp=sharing)**
>
> Google Drive file.

Regards,

Tanul

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<div class="post-metadata">

**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\
**Post date:** [April 4, 2021, 4:33pm UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117/4 "2021-04-04T16:33:03Z")

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Are any of these columns tied to a google sheet formula?

Not sure if this is what you may be dealing with:

> [@Glide Data Disappeared Twice-Wondering why?](https://community.glideapps.com/t/glide-data-disappeared-twice-wondering-why/15747/11):
>
> As long as you don’t touch the header I think that’s fine. He means the filter in Glide where you filter out the header I think.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [April 4, 2021, 10:52pm UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117/5 "2021-04-04T22:52:50Z")

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If it’s not showing at the start then shows up after some clicks then this looks like a bug to me.

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**Author:** ![Tanul\_Singh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tanul_singh/32/11084_2.png) [@Tanul\_Singh](https://community.glideapps.com/u/Tanul_Singh)\
**Post date:** [April 5, 2021, 11:52am UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117/6 "2021-04-05T11:52:01Z")

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Nope. None of the columns are tied to google sheet formula.

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<div class="post-metadata">

**Author:** ![Tanul\_Singh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tanul_singh/32/11084_2.png) [@Tanul\_Singh](https://community.glideapps.com/u/Tanul_Singh)\
**Post date:** [April 5, 2021, 11:57am UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117/7 "2021-04-05T11:57:02Z")

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Do glideapps have any support where I can raise a ticket for this? I’m a paid member.

This bug is impeding a very critical functionality. Also, my app is currently live. Need a quick solution for this.

@david would really appreciate some help

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [April 5, 2021, 12:01pm UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117/8 "2021-04-05T12:01:10Z")

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You can send an email with your app support link and describe clearly what happened to [support@glideapps.com](mailto:support@glideapps.com).

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 5, 2021, 12:01pm UTC](https://community.glideapps.com/t/lookup-column-not-working-properly/25117/9 "2021-04-05T12:01:40Z")

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> [@Tanul\_Singh](#):
>
> Do glideapps have any support where I can raise a ticket for this? I’m a paid member.

You can email [support@glideapps.com](mailto:support@glideapps.com) with a [Support Code](https://docs.glideapps.com/all/etc/account/support-codes)
