# Logins suddenly not recognised

**URL:** <https://community.glideapps.com/t/logins-suddenly-not-recognised/87073>\
**Category:** Ask for Help\
**Created:** [May 12, 2026, 11:54pm UTC](https://community.glideapps.com/t/logins-suddenly-not-recognised/87073 "2026-05-12T23:54:34Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![greg.woolkirk](https://avatars.discourse-cdn.com/v4/letter/g/278dde/32.png) [@greg.woolkirk](https://community.glideapps.com/u/greg.woolkirk)\
**Post date:** [May 12, 2026, 11:54pm UTC](https://community.glideapps.com/t/logins-suddenly-not-recognised/87073/1 "2026-05-12T23:54:34Z")

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Our Glide page: [https://communitypages.glide.page](https://communitypages.glide.page)

As of 09.30 NZST, none of our admin logins work. Login attempts return an ‘Incorrect username or password’ message. Logins were working right up to this time.

Have tried Edge and Chrome, both in normal and incognito modes.

I’ve been through previous topics and can’t find a solution.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 13, 2026, 1:54am UTC](https://community.glideapps.com/t/logins-suddenly-not-recognised/87073/2 "2026-05-13T01:54:26Z")

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How did you construct the “username or password” thing before? Because that isn’t something Glide supports natively.

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**Author:** ![greg.woolkirk](https://avatars.discourse-cdn.com/v4/letter/g/278dde/32.png) [@greg.woolkirk](https://community.glideapps.com/u/greg.woolkirk)\
**Post date:** [May 13, 2026, 2:53am UTC](https://community.glideapps.com/t/logins-suddenly-not-recognised/87073/3 "2026-05-13T02:53:20Z")

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Ah - that in itself is useful to know, thanks. It sounds like there’s something going wrong on our developer side.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 13, 2026, 7:58am UTC](https://community.glideapps.com/t/logins-suddenly-not-recognised/87073/4 "2026-05-13T07:58:27Z")

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Let us know if we can help with anything, and by the way be very careful about using username/password, they’re likely not secured, not natively supported by Glide, and against their Terms of Service.

> [@Anonymous users - restricting access](https://community.glideapps.com/t/anonymous-users-restricting-access/83084/4):
>
> The approach described - allowing anonymous users to access the app by entering a shared password (not tied to an email or identity), with the password checked against a list in a table - violates the following specific section: [Terms of Service | Glide](https://www.glideapps.com/legal/terms) Section: 4. Applications and User Data As further set forth in the User Data Rules and Restrictions, available at [glideapps.com/legal/user-data](http://glideapps.com/legal/user-data), you are not permitted to Process certain types of User Data in connection with your use of the Ser…

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [May 13, 2026, 12:13pm UTC](https://community.glideapps.com/t/logins-suddenly-not-recognised/87073/5 "2026-05-13T12:13:28Z")

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I can only second Thinh’s reply here: use Glide’s native access/auth feature in settings. Don’t build your own.

 ![Screenshot 2026-05-13 at 14.11.09](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/6/d618d6c54322501824d9b4b44822ea8aa7c6587d.jpeg)

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [May 21, 2026, 9:43am UTC](https://community.glideapps.com/t/logins-suddenly-not-recognised/87073/7 "2026-05-21T09:43:46Z")

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