# Login PIN emails not being received **URL:** \ **Category:** Ask for Help\ **Created:** [January 28, 2026, 11:59am UTC](https://community.glideapps.com/t/login-pin-emails-not-being-received/86168 "2026-01-28T11:59:56Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![amitch](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/amitch/32/93978_2.png) [@amitch](https://community.glideapps.com/u/amitch)\ **Post date:** [January 28, 2026, 11:59am UTC](https://community.glideapps.com/t/login-pin-emails-not-being-received/86168/1 "2026-01-28T11:59:56Z")
Starting today, pin emails (for user logins to the app) are not being received. This is for multiple people / email providers. Is it related to [Send Email Workflow](https://community.glideapps.com/t/send-email-workflow/86166) ? Is Glide having a wider email sending issue? ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [January 28, 2026, 12:10pm UTC](https://community.glideapps.com/t/login-pin-emails-not-being-received/86168/2 "2026-01-28T12:10:40Z")
Hello, welcome to Glide’s community forum 👋 This has already been escalated internally at Glide. If you like, you could share the team ID of the affected team. Also if you are on a paid plan, reach out to support via the app or dashboard to get faster support. ---
**Author:** ![amitch](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/amitch/32/93978_2.png) [@amitch](https://community.glideapps.com/u/amitch)\ **Post date:** [January 28, 2026, 12:29pm UTC](https://community.glideapps.com/t/login-pin-emails-not-being-received/86168/3 "2026-01-28T12:29:49Z")
Thank you. Team id o3wkrjUubvwTlvOlBs9z I’m on a non-profit plan. I’ve tried the setting for disabling the magic-link from the login email, and also linked in gmail to send the PIN emails, but no luck yet. ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [January 28, 2026, 12:48pm UTC](https://community.glideapps.com/t/login-pin-emails-not-being-received/86168/5 "2026-01-28T12:48:15Z")
While Glide investigates this issue further, please consider changing your app’s pin delivery method to Gmail / Microsoft / Twilio in Settings \> Access. ---
**Author:** ![comm\_support\_agent](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/comm_support_agent/32/84195_2.png) [@comm\_support\_agent](https://community.glideapps.com/u/comm_support_agent)\ **Post date:** [January 28, 2026, 1:05pm UTC](https://community.glideapps.com/t/login-pin-emails-not-being-received/86168/6 "2026-01-28T13:05:01Z")
Team is aware of the issue and is looking into it now. ---
**Author:** ![amitch](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/amitch/32/93978_2.png) [@amitch](https://community.glideapps.com/u/amitch)\ **Post date:** [January 28, 2026, 1:25pm UTC](https://community.glideapps.com/t/login-pin-emails-not-being-received/86168/7 "2026-01-28T13:25:56Z")
I’ve just had 8 emails come through at once (to gmail) so hopefully it’s resolving. Thanks for the update, great support. [Minor incident: Email deliverability problems | Glide Status](https://status.glideapps.com/incidents/346239) ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [February 4, 2026, 1:26pm UTC](https://community.glideapps.com/t/login-pin-emails-not-being-received/86168/8 "2026-02-04T13:26:03Z")
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