# Login links are not sending

**URL:** <https://community.glideapps.com/t/login-links-are-not-sending/66309>\
**Category:** Report a Bug\
**Created:** [September 19, 2023, 11:19am UTC](https://community.glideapps.com/t/login-links-are-not-sending/66309 "2023-09-19T11:19:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Connor\_Finlayson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/connor_finlayson/32/79079_2.png) [@Connor\_Finlayson](https://community.glideapps.com/u/Connor_Finlayson)\
**Post date:** [September 19, 2023, 11:19am UTC](https://community.glideapps.com/t/login-links-are-not-sending/66309/1 "2023-09-19T11:19:38Z")

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Hi,

Over the last few days I have had a huge increase in customers emailing me that they are not receiving the pin they requested by email.

I have also seen a huge decrease in 30 day logins.

Initially, I just assumed that the pin ended up in their spam folders, but the number of emails I am getting now is just a bit too concerning.

Is there a way to see whether these emails are being sent. Is there a way to use my own tool to send the pin emails.

Note: around the same period I am enabled Google login so it might be related to this.

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [September 20, 2023, 1:12am UTC](https://community.glideapps.com/t/login-links-are-not-sending/66309/2 "2023-09-20T01:12:53Z")

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> [@Connor\_Finlayson](#):
>
> Is there a way to use my own tool to send the pin emails.

I think this is a no.

> [@Connor\_Finlayson](#):
>
> around the same period I am enabled Google login so it might be related to this.

This should have no effect, since they are 2 different authenticating methods.

I would suggest checking if the reports come from the same email domain. There were some cases in the past where specific domain admins were blocking Glide pin emails.
