# Log in + add rows issues

**URL:** <https://community.glideapps.com/t/log-in-add-rows-issues/72277>\
**Category:** Ask for Help\
**Created:** [April 3, 2024, 2:40pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277 "2024-04-03T14:40:28Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Pelow](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@Pelow](https://community.glideapps.com/u/Pelow)\
**Post date:** [April 3, 2024, 2:40pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/1 "2024-04-03T14:40:28Z")

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Hello there,  
I have two very strange problems :

- I finished my app and wanted to deliver it to my client but when he tried to connect with email, the message “unauthorized email adress” appears although I added him to the users table (and made sure that authentication method was the right one)
- We bypassed this problem by sending him an invitation directly from the setting menu, but one he was connected, he couldn’t add rows : when he did so, everyhing goes well but nothing appears on the database

Do you have some ideas for these 2 strange problems ? He will be an admin on the app so he has the same authorizations as me.  
Thanks in advance

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 3, 2024, 3:18pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/2 "2024-04-03T15:18:21Z")

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> [@Pelow](#):
>
> I finished my app and wanted to deliver it to my client but when he tried to connect with email, the message “unauthorized email adress” appears although I added him to the users table (and made sure that authentication method was the right one)

Which Plan do you have?

> [@Pelow](#):
>
> We bypassed this problem by sending him an invitation directly from the setting menu, but one he was connected, he couldn’t add rows : when he did so, everyhing goes well but nothing appears on the database

I could make some guesses, but it would be better if you could provide some more information about this. Especially some screen shots from the Glide Builder that show how rows are added, and which table they are added to.

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**Author:** ![Pelow](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@Pelow](https://community.glideapps.com/u/Pelow)\
**Post date:** [April 3, 2024, 3:37pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/3 "2024-04-03T15:37:23Z")

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I’m on a Free plan (I planned to go on the Maker plan) but I just saw that only personnal users are able to log in in these 2 plans. I think the whole problem comes from that (my client has a professional email).

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 3, 2024, 4:32pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/4 "2024-04-03T16:32:44Z")

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Yes, that’s where I was headed with my question 🙂

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**Author:** ![Pelow](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@Pelow](https://community.glideapps.com/u/Pelow)\
**Post date:** [April 3, 2024, 4:56pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/5 "2024-04-03T16:56:49Z")

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Okay I see, but I find it so expensive … If I set him as a team member, could he be able to log in the app ?

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 3, 2024, 5:03pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/6 "2024-04-03T17:03:11Z")

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Yes, but then he would also have access through the Glide Builder to all Apps in your team. Which may or may not be a problem…

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**Author:** ![Pelow](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@Pelow](https://community.glideapps.com/u/Pelow)\
**Post date:** [April 3, 2024, 5:04pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/7 "2024-04-03T17:04:56Z")

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Yes and in any case this is not a solution as I thought of doing this for each user but there will something like 30 users or more

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**Author:** ![Pelow](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@Pelow](https://community.glideapps.com/u/Pelow)\
**Post date:** [April 3, 2024, 5:05pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/8 "2024-04-03T17:05:29Z")

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But wow this is so expensive …

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [April 3, 2024, 5:25pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/9 "2024-04-03T17:25:58Z")

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> [@Pelow](#):
>
> there will something like 30 users or more

For 30+ users, you’ll need one of the paid plans.

Notice that Team+ plans – team, business and entreprise – are suited to internal B2B applications. These plans give you an unlimited number of applications for a limited number of users (20 and 40 are included in the Team and Business plans respectively). These plans are perfect for small and medium-sized businesses. Depending on the plan, you can use scalable data sources and a few different features (notably Glide’s basic and advanced API).

The Maker plan is suited to public facing applications for a school, a community, a startup prototype or minimal viable product, or a hobby project. The pricing on this plan is per application though it includes an unlimited number of users. Important limitation: if login is needed then the users of the application are restricted to personal email addresses.

Team+ are not really an upgrade from Maker, the use cases are simply very different:

- Team+ plans: business applications, number of users is stable, number of apps is important or grows
- Maker plan: community applications, number of apps is stable, number of users is important or grows

> **[Flexible Pricing Plans That Scale With Your Business | Glide](https://www.glideapps.com/pricing)**
>
> Find a flexible plan that scales with your business needs. Start for free and upgrade for more. Build AI-powered no code apps today.

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<div class="post-metadata">

**Author:** ![Pelow](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@Pelow](https://community.glideapps.com/u/Pelow)\
**Post date:** [April 3, 2024, 5:41pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/10 "2024-04-03T17:41:34Z")

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Thank you for this precise reply. I will thus contact the sales team and see what I can get to meet my client financial capacities

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**Author:** ![Gdclavijo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gdclavijo/32/13069_2.png) [@Gdclavijo](https://community.glideapps.com/u/Gdclavijo)\
**Post date:** [April 25, 2024, 5:51pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/11 "2024-04-25T17:51:27Z")

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> [@Pelow](#):
>
> f I set him as a team member

Hi Nathanael,  
One question, in the Team+ Plan, the access to personal email addreses is restricted and only accept users with domain? … thanks

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [April 25, 2024, 6:22pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/12 "2024-04-25T18:22:09Z")

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In the Team+ plans, there are no restriction with the type of user. Domain does not matter.

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**Author:** ![Gdclavijo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gdclavijo/32/13069_2.png) [@Gdclavijo](https://community.glideapps.com/u/Gdclavijo)\
**Post date:** [April 25, 2024, 8:03pm UTC](https://community.glideapps.com/t/log-in-add-rows-issues/72277/13 "2024-04-25T20:03:04Z")

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Hi Jeff…thanks for your quick response. 😉 👍
