# Line breaks keep getting removed from my template / email

**URL:** <https://community.glideapps.com/t/line-breaks-keep-getting-removed-from-my-template-email/72458>\
**Category:** Ask for Help\
**Created:** [April 10, 2024, 2:21pm UTC](https://community.glideapps.com/t/line-breaks-keep-getting-removed-from-my-template-email/72458 "2024-04-10T14:21:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![prossm](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/prossm/32/72760_2.png) [@prossm](https://community.glideapps.com/u/prossm)\
**Post date:** [April 10, 2024, 2:21pm UTC](https://community.glideapps.com/t/line-breaks-keep-getting-removed-from-my-template-email/72458/1 "2024-04-10T14:21:17Z")

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I am using the “Send Email” action, populating the body of the email from a template column.

The template seems to be working correctly when I look at it in the Glide Tables view (things appear on new lines), but then in the resulting email, everything gets scrambled together.

It seems like this is exactly the kind of use case a template was made for, so I’m surprised it’s not working. Is this a bug in the “Send Email” action?

You can see I also tried using   
 (based on previous community discussions here), which seems to “work” in that it doesn’t show up in the email, but it’s not retaining the line break.

 ![Screenshot 2024-04-10 at 10.20.32 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/4/2463d570fedbadaaf33586582a0a8072b3a13cca.png)

 ![Screenshot 2024-04-10 at 10.21.05 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/9/792d360aaca5c4d596cd46e0726873211806ce3f.png)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [April 10, 2024, 2:29pm UTC](https://community.glideapps.com/t/line-breaks-keep-getting-removed-from-my-template-email/72458/2 "2024-04-10T14:29:47Z")

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You should use `<br>` not `</br>`

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**Author:** ![prossm](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/prossm/32/72760_2.png) [@prossm](https://community.glideapps.com/u/prossm)\
**Post date:** [April 10, 2024, 3:03pm UTC](https://community.glideapps.com/t/line-breaks-keep-getting-removed-from-my-template-email/72458/3 "2024-04-10T15:03:28Z")

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Oh wow, that did it! Thanks!

 ![Screenshot 2024-04-10 at 11.03.16 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/9/699217a8f60518c05a991d195c536b6d66d38637.png)

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 17, 2024, 3:03pm UTC](https://community.glideapps.com/t/line-breaks-keep-getting-removed-from-my-template-email/72458/4 "2024-04-17T15:03:49Z")

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