# Issues with publishing changes to my app

**URL:** <https://community.glideapps.com/t/issues-with-publishing-changes-to-my-app/65477>\
**Category:** Ask for Help\
**Created:** [August 28, 2023, 9:13am UTC](https://community.glideapps.com/t/issues-with-publishing-changes-to-my-app/65477 "2023-08-28T09:13:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Dominic\_Rann](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dominic_rann/32/63422_2.png) [@Dominic\_Rann](https://community.glideapps.com/u/Dominic_Rann)\
**Post date:** [August 28, 2023, 9:13am UTC](https://community.glideapps.com/t/issues-with-publishing-changes-to-my-app/65477/1 "2023-08-28T09:13:23Z")

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Hi all,

Just experiencing some issues with my app and appreciate any advice!

Basically, what is happening is that sometimes when I make changes to my app and publish the live app will be updated with those changes, no dramas. Other times when I publish the live app will switch randomly between the 2 versions every few hours, or not even show the new version after a day or two, making it incredibly hard to keep our families informed (we are a not-for profit gymnastics club)

We are published to a custom domain if that helps!

Again, truly appreciate any advice you might have!

Warmly,  
Dom

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 29, 2023, 1:10am UTC](https://community.glideapps.com/t/issues-with-publishing-changes-to-my-app/65477/2 "2023-08-29T01:10:51Z")

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> [@Dominic\_Rann](#):
>
> Other times when I publish the live app will switch randomly between the 2 versions every few hours, or not even show the new version after a day or two, making it incredibly hard to keep our families informed (we are a not-for profit gymnastics club)

That’s weird. I assume you’re using publishing control and only publish changes when needed? Can you reliably reproduce that to submit a support ticket?

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

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**Author:** ![Dominic\_Rann](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dominic_rann/32/63422_2.png) [@Dominic\_Rann](https://community.glideapps.com/u/Dominic_Rann)\
**Post date:** [August 30, 2023, 4:23am UTC](https://community.glideapps.com/t/issues-with-publishing-changes-to-my-app/65477/3 "2023-08-30T04:23:43Z")

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Thanks for your advice! I am using publishing controls and not auto publishing, and we aren’t able to submit a support ticket due to being on a not-profit plan. I think I have fixed the issue by deleting the page affected and re creating it, so far so good! 🕶

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 31, 2023, 1:13am UTC](https://community.glideapps.com/t/issues-with-publishing-changes-to-my-app/65477/4 "2023-08-31T01:13:13Z")

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Please let us know if you see the problem again. Thank you!

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [November 14, 2023, 7:13am UTC](https://community.glideapps.com/t/issues-with-publishing-changes-to-my-app/65477/5 "2023-11-14T07:13:48Z")

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