# Issue with Accessing Glide's Back-Office After Upgrading to a Maker Account **URL:** \ **Category:** Report a Bug\ **Tags:** glide-escalated\ **Created:** [October 11, 2024, 6:23am UTC](https://community.glideapps.com/t/issue-with-accessing-glides-back-office-after-upgrading-to-a-maker-account/76991 "2024-10-11T06:23:52Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [October 11, 2024, 7:48am UTC](https://community.glideapps.com/t/issue-with-accessing-glides-back-office-after-upgrading-to-a-maker-account/76991/2 "2024-10-11T07:48:15Z")
Hello @Catalan66, welcome to Glide and the community forum. Unfortunate coincidence, Glide email send-outs have been down in the past few days and perhaps you were personally affected by the situation and unable to access your account. It seemed to me the outage was related to the Send Email action, but perhaps for some reason you weren’t receiving emails to sign in to your account. Have you checked your spam folder? Have you tried signing in in incognito mode? See here for the latest update on the matter. I hope you’ll be up and running on your new Maker plan soon. > [@Update: New restrictions for Send Email action warning](https://community.glideapps.com/t/update-new-restrictions-for-send-email-action/76940): > > Hello Gliders, The Send Email action is working again for teams on paid plans. It will not work for teams on free, trialing, or past due plans. This week’s outage was the result of users abusing free trials to send bulk email spam. We’ve restricted access to the Send Email action to prevent future abuse. If you’re currently evaluating Glide on a free trial, we recommend using our [Gmail](https://www.glideapps.com/docs/automation/integrations/gmail) or [Outlook](https://www.glideapps.com/docs/automation/integrations/microsoft-outlook) integrations as an alternative for sending emails from your Glide apps. Thank you! --- _[View the full topic](https://community.glideapps.com/t/issue-with-accessing-glides-back-office-after-upgrading-to-a-maker-account/76991)._