# "Issue Tracker" app stuck when copying **URL:** \ **Category:** Report a Bug\ **Created:** [November 10, 2020, 9:24pm UTC](https://community.glideapps.com/t/issue-tracker-app-stuck-when-copying/18225 "2020-11-10T21:24:05Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Francesco\_Ragni](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/francesco_ragni/32/16318_2.png) [@Francesco\_Ragni](https://community.glideapps.com/u/Francesco_Ragni)\ **Post date:** [November 10, 2020, 9:24pm UTC](https://community.glideapps.com/t/issue-tracker-app-stuck-when-copying/18225/1 "2020-11-10T21:24:05Z")
Glide gets stuck when I try to copy the app “Issue Tracker”. The Google sheets is copied ok but not the app. The system displaying “copying” indefinitely. I have tried with different accounts and always get the same problem I have copied several other apps without any issue, the problem seems to be only with Issue Tracker. Any help is welcome Francesco ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 10, 2020, 11:24pm UTC](https://community.glideapps.com/t/issue-tracker-app-stuck-when-copying/18225/2 "2020-11-10T23:24:41Z")
You can try contacting support for this. > **[Support Hub • Glide](https://www.glideapps.com/support)** > > We're here to help you Glide ---
**Author:** ![Francesco\_Ragni](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/francesco_ragni/32/16318_2.png) [@Francesco\_Ragni](https://community.glideapps.com/u/Francesco_Ragni)\ **Post date:** [November 11, 2020, 4:05pm UTC](https://community.glideapps.com/t/issue-tracker-app-stuck-when-copying/18225/3 "2020-11-11T16:05:17Z")
thanks! I thought Support was only for paying customers, I see now the Chat is actually open. Sent them a message, let’s see thanks f