# Is there a way to collect real user emails after users stop using the application?

**URL:** https://community.glideapps.com/t/is-there-a-way-to-collect-real-user-emails-after-users-stop-using-the-application/52716
**Category:** Ask for Help
**Created:** [October 27, 2022, 5:06pm UTC](https://community.glideapps.com/t/is-there-a-way-to-collect-real-user-emails-after-users-stop-using-the-application/52716 "2022-10-27T17:06:58Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Majestic\_Intern](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/majestic_intern/32/36814_2.png) [@Majestic\_Intern](https://community.glideapps.com/u/Majestic_Intern)
#### Post date: [October 27, 2022, 5:06pm UTC](https://community.glideapps.com/t/is-there-a-way-to-collect-real-user-emails-after-users-stop-using-the-application/52716/1 "2022-10-27T17:06:58Z")

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Hi everyone,  
I have a small application which I had used for an event. My problem is that at the time I forgot to toggle collect real user emails. I need to contact the users now. I tried to turn it on, but unfortunately, that didn’t magically decrypt the emails. Any tips?

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### Author: ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)
#### Post date: [October 27, 2022, 5:07pm UTC](https://community.glideapps.com/t/is-there-a-way-to-collect-real-user-emails-after-users-stop-using-the-application/52716/2 "2022-10-27T17:07:37Z")

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I don’t think it’s possible to do so… Only new logins will store real email addresses

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### Author: ![Majestic\_Intern](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/majestic_intern/32/36814_2.png) [@Majestic\_Intern](https://community.glideapps.com/u/Majestic_Intern)
#### Post date: [October 27, 2022, 6:01pm UTC](https://community.glideapps.com/t/is-there-a-way-to-collect-real-user-emails-after-users-stop-using-the-application/52716/3 "2022-10-27T18:01:10Z")

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That is unfortunate, I guess I’ll have to keep my eyes peeled next time.

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### Author: ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)
#### Post date: [October 27, 2022, 7:00pm UTC](https://community.glideapps.com/t/is-there-a-way-to-collect-real-user-emails-after-users-stop-using-the-application/52716/4 "2022-10-27T19:00:09Z")

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> We can switch back and forth between the two settings. Real and anonymous email addresses can coexist in the same app. If we turn the feature on or off – existing emails in our app **won’t change** – only the new emails that come in will be affected by the current setting.

[Glide Docs: Email Anonimization](https://www.glideapps.com/docs/reference/security-and-user-data/email-anonymization)

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### Author: ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)
#### Post date: [October 28, 2022, 7:00pm UTC](https://community.glideapps.com/t/is-there-a-way-to-collect-real-user-emails-after-users-stop-using-the-application/52716/5 "2022-10-28T19:00:38Z")

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