# Is there a glitch? I can't get access into my user profile tab for the users of an app; **URL:** \ **Category:** Ask for Help\ **Created:** [May 24, 2022, 3:01am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303 "2022-05-24T03:01:44Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:01am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/1 "2022-05-24T03:01:44Z")
When I click the edit button it goes blank. I cannot edit the user profile page ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 24, 2022, 3:06am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/2 "2022-05-24T03:06:25Z")
Is this in the builder? Are you “Viewing as” an actual user that exists in your User Profiles? ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:06am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/3 "2022-05-24T03:06:58Z")
Yes ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 24, 2022, 3:11am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/4 "2022-05-24T03:11:51Z")
So what you are seeing is normal. You need to select a user to view as. ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:12am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/5 "2022-05-24T03:12:59Z")
I did ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 24, 2022, 3:13am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/6 "2022-05-24T03:13:35Z")
Can you show a couple of screen shots please? ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:17am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/7 "2022-05-24T03:17:45Z")
![Screenshot (42)](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/2/d241f49a7a6a7580aaa435a3c3a7c8ba959de0fb.png) ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:18am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/8 "2022-05-24T03:18:22Z")
![Screenshot (41)](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/1/f1b0c4dce23f325c71c65454c17eb2fefe9af66f.png) ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:19am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/9 "2022-05-24T03:19:29Z")
It goes completely blank ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 24, 2022, 3:23am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/10 "2022-05-24T03:23:28Z")
Okay, that’s a bit odd. What happens if you exit the app to your Glide dashboard and then open the app again? Also, can you show a screenshot of the data editor view of your Users table? ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:24am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/11 "2022-05-24T03:24:36Z")
I tried going out and coming back in same thing. ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:30am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/12 "2022-05-24T03:30:24Z")
![Screenshot (43)](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/5/85debd0f8454252f5d76c5002cc30d61eca13a59.png) ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:34am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/13 "2022-05-24T03:34:52Z")
Can you help me please? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 24, 2022, 3:35am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/14 "2022-05-24T03:35:32Z")
Okay, that looks okay. Only other thing I can suggest is to double check your User Profile settings, and ensure each data value is pointing at the correct column. Did you make any changes to your app before this started happening? ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:41am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/15 "2022-05-24T03:41:36Z")
Yes, I changed the approve access to allow admin to approve changes to the users ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 24, 2022, 3:44am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/16 "2022-05-24T03:44:09Z")
Do you have time for a quick call? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 24, 2022, 3:45am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/17 "2022-05-24T03:45:18Z")
No, but if you want to give me access to your app I can take a look. Send me a private message. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 24, 2022, 4:18am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/18 "2022-05-24T04:18:05Z")
As per private messages, I’ve looked at your app and I believe this might be a bug. I’ve reported it to Glide support for you. It may be a while before there is any update. If I hear anything, I’ll update here. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 25, 2022, 1:17am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/19 "2022-05-25T01:17:04Z")
@Josette_Cole-Pinnix - Glide Support advised me that a fix was being deployed for your issue. Is it resolved now? ---
**Author:** ![Josette\_Cole-Pinnix](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josette_cole-pinnix/32/37710_2.png) [@Josette\_Cole-Pinnix](https://community.glideapps.com/u/Josette_Cole-Pinnix)\ **Post date:** [May 25, 2022, 5:16am UTC](https://community.glideapps.com/t/is-there-a-glitch-i-cant-get-access-into-my-user-profile-tab-for-the-users-of-an-app/42303/20 "2022-05-25T05:16:42Z")
It looks so. Thanks. I’ll monitor it.