# Is my application too heavy?

**URL:** <https://community.glideapps.com/t/is-my-application-too-heavy/43585>\
**Category:** Ask for Help\
**Created:** [June 27, 2022, 2:15pm UTC](https://community.glideapps.com/t/is-my-application-too-heavy/43585 "2022-06-27T14:15:11Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![agung\_Taufik](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/agung_taufik/32/2589_2.png) [@agung\_Taufik](https://community.glideapps.com/u/agung_Taufik)\
**Post date:** [June 27, 2022, 2:15pm UTC](https://community.glideapps.com/t/is-my-application-too-heavy/43585/1 "2022-06-27T14:15:11Z")

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Hi all…  
Some of my users complain that my app can’t be accessed.  
Is my application too heavy?  
But when users open applications such as YouTube and others there is no problem, everything runs smoothly.

 ![IMG-20220627-WA0091](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/a/fad1b16e0a1112b8024cc235168045abc5ee65ae.jpeg)  
 ![IMG-20220627-WA0078](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/2/22fe560a8700e84bcd76afdc12a1317046ed9ade.jpeg)  
When a user accesses glide ☝

 ![Screenshot_2022-06-27-21-06-47-684_com.google.android.youtube](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/b/4b7838bb4172cf40c0deab7ee269a5cb24a52a2d.jpeg)  
S

When the user accesses When a user accesses YouTube ☝

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 27, 2022, 11:55pm UTC](https://community.glideapps.com/t/is-my-application-too-heavy/43585/2 "2022-06-27T23:55:42Z")

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Were they accessing the app through 3G/4G/5G, does it happen when they use Wi-Fi?

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**Author:** ![agung\_Taufik](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/agung_taufik/32/2589_2.png) [@agung\_Taufik](https://community.glideapps.com/u/agung_Taufik)\
**Post date:** [June 28, 2022, 12:08am UTC](https://community.glideapps.com/t/is-my-application-too-heavy/43585/3 "2022-06-28T00:08:13Z")

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4G network and WIFI @ThinhDinh  
And this only applies in GLIDE, in other applications there is no problem

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 28, 2022, 12:09am UTC](https://community.glideapps.com/t/is-my-application-too-heavy/43585/4 "2022-06-28T00:09:28Z")

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That’s weird. Does it happen intermittently? Possibly their Internet connection is unstable?

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**Author:** ![agung\_Taufik](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/agung_taufik/32/2589_2.png) [@agung\_Taufik](https://community.glideapps.com/u/agung_Taufik)\
**Post date:** [June 28, 2022, 12:13am UTC](https://community.glideapps.com/t/is-my-application-too-heavy/43585/5 "2022-06-28T00:13:28Z")

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My users have complained about it since yesterday, even today the application cannot be accessed.  
If the cause is from the network, maybe other applications are affected, but this only happens in GLIDE applications

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 28, 2022, 12:14am UTC](https://community.glideapps.com/t/is-my-application-too-heavy/43585/6 "2022-06-28T00:14:05Z")

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If you can reproduce it in a video, or ask your user to do so, please submit a ticket.

[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)