# Is Glide Down? Apps Aren't Loading for Me

**URL:** <https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959>\
**Category:** Ask for Help\
**Created:** [April 20, 2022, 3:58pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959 "2022-04-20T15:58:14Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\
**Post date:** [April 20, 2022, 3:58pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/1 "2022-04-20T15:58:14Z")

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Is Glide currently down? When I go to [go.glideapps.com](http://go.glideapps.com), it bring up my apps verrrryyy slowly, and then when I click on one of them, they don’t load.

Apps are also not loading on my phone.

Tried clearing cache, but now it won’t let me login with Google.

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**Author:** ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)\
**Post date:** [April 20, 2022, 5:36pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/2 "2022-04-20T17:36:44Z")

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Having the same here

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**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 5:45pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/3 "2022-04-20T17:45:13Z")

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Where are you located? Can you please send screenshots. We are not seeing any issues.

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**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\
**Post date:** [April 20, 2022, 5:47pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/4 "2022-04-20T17:47:22Z")

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Texas. Here’s one below of the Sign In screen. I can’t seem to get past it now. Trying to sign in with Google. Still can’t load any of the apps I’ve created on my phone either.

![g1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/e/6ee22130a0915ce3204c2f7da17b7c0331da4b3b.png)

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**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 5:52pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/5 "2022-04-20T17:52:46Z")

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Sorry can you please include the developer console 🙂

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<div class="post-metadata">

**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\
**Post date:** [April 20, 2022, 6:04pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/6 "2022-04-20T18:04:11Z")

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![s2](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/8/1817080b0f0a59d3fca082226d0d55b872c21649.png)  
 ![s1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/8/b84c8be1eea6a6fa085004ee26944aac119dec5a.png)

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**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 6:09pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/7 "2022-04-20T18:09:44Z")

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Is this still happening for you?

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<div class="post-metadata">

**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\
**Post date:** [April 20, 2022, 6:13pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/8 "2022-04-20T18:13:17Z")

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Yes, it sure is. Still can’t sign in. And no apps are loading on my phone either.

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**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 6:19pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/9 "2022-04-20T18:19:06Z")

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I apologize we are still unable to replicate the issue on our end. We’ve taken some mitigation steps can you check again?

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**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\
**Post date:** [April 20, 2022, 6:21pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/10 "2022-04-20T18:21:02Z")

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Yeah, still nothing. Weird… it’s like I’m totally locked out.

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<div class="post-metadata">

**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 6:26pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/11 "2022-04-20T18:26:30Z")

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Can you send a screenshot of debug.fly.dev please?

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**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\
**Post date:** [April 20, 2022, 6:32pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/12 "2022-04-20T18:32:34Z")

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Hmmm, I reloaded the page, went into console and debug.fly.dev is not showing up. Will it appear after a little while?

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<div class="post-metadata">

**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 6:39pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/13 "2022-04-20T18:39:40Z")

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Well that would explain your issue…

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<div class="post-metadata">

**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 6:45pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/14 "2022-04-20T18:45:35Z")

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Can you test [https://debug.ipv4.fly.dev/](https://debug.ipv4.fly.dev/)

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<div class="post-metadata">

**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\
**Post date:** [April 20, 2022, 6:47pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/15 "2022-04-20T18:47:19Z")

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It says the site can’t be reached when I click on [https://debug.ipv4.fly.dev/](https://debug.ipv4.fly.dev/)

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<div class="post-metadata">

**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 7:15pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/16 "2022-04-20T19:15:47Z")

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Any chance you can try to get a traceroute to that address?

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<div class="post-metadata">

**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\
**Post date:** [April 20, 2022, 8:56pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/17 "2022-04-20T20:56:53Z")

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Hmmm, I’m not sure how to do that. Can you explain further?

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<div class="post-metadata">

**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 11:39pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/18 "2022-04-20T23:39:28Z")

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Are you still having issues? Traceroute is a command you would need to be able to run. If I have to explain how its probably not going to be something you are comfortable doing but it gives deep debugging information about what is going wrong.

In general it appears your ISP is failing to route data to our servers. I suspect if you use your phones data instead of wifi it will work fine.

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<div class="post-metadata">

**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [April 20, 2022, 11:42pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/19 "2022-04-20T23:42:16Z")

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You may want to reach out to your ISP and complain. In general the problem is somewhere between you and us, but I have no idea where. If you want to schedule a 15 minute call with me I’m happy to do so, just email me at jason at heyglide dot com (I have no idea why Im masking that its basically public info to all bots).

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<div class="post-metadata">

**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\
**Post date:** [April 21, 2022, 3:50pm UTC](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959/20 "2022-04-21T15:50:30Z")

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I guess our ISP resolved it. It’s working today. Apps are working now as well. Thanks for your help, @Jason.

[Next page](https://community.glideapps.com/t/is-glide-down-apps-arent-loading-for-me/40959.md?page=2)
