# Intercom Integration **URL:** https://community.glideapps.com/t/intercom-integration/59310 **Category:** Ask for Help **Created:** [March 17, 2023, 5:47pm UTC](https://community.glideapps.com/t/intercom-integration/59310 "2023-03-17T17:47:27Z") **Posts on this page:** 8 **Page:** 1
### Author: ![joeyceunen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/joeyceunen/32/53070_2.png) [@joeyceunen](https://community.glideapps.com/u/joeyceunen) #### Post date: [March 17, 2023, 5:47pm UTC](https://community.glideapps.com/t/intercom-integration/59310/1 "2023-03-17T17:47:27Z")
Any Glide Experts here that have experience with the new Intercom Integration? From my understanding, the integration doesn’t currently send any user data back to Intercom; it just shows the chat widget. This is great, but you lose a lot of functionality in Intercom if Intercom doesn’t know if a user is logged in. It will treat logged-in users as visitors currently, making targeted messages impossible. Not sure if that’s just because the integration is still in beta, and functionality like that is on the roadmap? Thanks! ---
### Author: ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason) #### Post date: [March 17, 2023, 10:11pm UTC](https://community.glideapps.com/t/intercom-integration/59310/2 "2023-03-17T22:11:34Z")
Will fix ---
### Author: ![John\_Romano](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/john_romano/32/74316_2.png) [@John\_Romano](https://community.glideapps.com/u/John_Romano) #### Post date: [March 17, 2023, 10:55pm UTC](https://community.glideapps.com/t/intercom-integration/59310/3 "2023-03-17T22:55:17Z")
where is the app id in my intercomm? ---
### Author: ![joeyceunen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/joeyceunen/32/53070_2.png) [@joeyceunen](https://community.glideapps.com/u/joeyceunen) #### Post date: [March 18, 2023, 8:43am UTC](https://community.glideapps.com/t/intercom-integration/59310/4 "2023-03-18T08:43:42Z")
> **[Where can I find my workspace ID (app ID)? | Help Center](https://www.intercom.com/help/en/articles/3539-where-can-i-find-my-workspace-id-app-id)** ---
### Author: ![joeyceunen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/joeyceunen/32/53070_2.png) [@joeyceunen](https://community.glideapps.com/u/joeyceunen) #### Post date: [March 18, 2023, 8:46am UTC](https://community.glideapps.com/t/intercom-integration/59310/5 "2023-03-18T08:46:23Z")
Waw Jason, that would be amazing. So the integration is expected to be able to push data back into Intercom? Will there be a way to control which data points exactly? Into customer user attributes for example? Let me know if I can help with anything or do any testing. This would change the game for us. Thanks! ---
### Author: ![joeyceunen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/joeyceunen/32/53070_2.png) [@joeyceunen](https://community.glideapps.com/u/joeyceunen) #### Post date: [March 23, 2023, 7:09am UTC](https://community.glideapps.com/t/intercom-integration/59310/6 "2023-03-23T07:09:40Z")
Any luck with this? ---
### Author: ![Ben\_Lasseri](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ben_lasseri/32/65681_2.png) [@Ben\_Lasseri](https://community.glideapps.com/u/Ben_Lasseri) #### Post date: [June 14, 2024, 5:34pm UTC](https://community.glideapps.com/t/intercom-integration/59310/7 "2024-06-14T17:34:57Z")
Hey Jason, amazing ! Is it something you are planning to fix soon ? Thanks ---
### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh) #### Post date: [June 14, 2024, 11:56pm UTC](https://community.glideapps.com/t/intercom-integration/59310/8 "2024-06-14T23:56:27Z")
It’s been more than 1 year. Is that not fixed?