# Intercom integration overlay issues **URL:** \ **Category:** Report a Bug\ **Tags:** glide-escalated\ **Created:** [June 12, 2024, 6:43am UTC](https://community.glideapps.com/t/intercom-integration-overlay-issues/74063 "2024-06-12T06:43:40Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [June 12, 2024, 2:20pm UTC](https://community.glideapps.com/t/intercom-integration-overlay-issues/74063/2 "2024-06-12T14:20:09Z")
This has been tagged so the team can review this. Thank you. Can you also provide what type of device you’re using for the screenshot? An alternative option for you is to contact the support team using the Intercom integration. > [@Community Update: Support chat in the Glide builder speech\_balloon](https://community.glideapps.com/t/community-update-support-chat-in-the-glide-builder/73866): > > Hello Gliders! You can now reach our support team directly from the Glide builder. Use the updated messenger (powered by Intercom) to ask for help, report issues, or share your feedback while you’re working on your Glide app. [Opening a support chat] P.S. We’re investigating a bug with the Intercom messenger not recognizing when a user is on a paid plan. If that happens to you, try the following: Navigate into a paid team Open the messenger Reload the webpage Open the messenger again and s… --- _[View the full topic](https://community.glideapps.com/t/intercom-integration-overlay-issues/74063)._