# Installing Apps need Offline features?
**URL:** https://community.glideapps.com/t/installing-apps-need-offline-features/20187
**Category:** Report a Bug
**Created:** [December 22, 2020, 6:19pm UTC](https://community.glideapps.com/t/installing-apps-need-offline-features/20187 "2020-12-22T18:19:48Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@TGensler](https://community.glideapps.com/u/TGensler)
#### Post date: [December 22, 2020, 6:19pm UTC](https://community.glideapps.com/t/installing-apps-need-offline-features/20187/1 "2020-12-22T18:19:49Z")
My app’s URL: [https://go.glideapps.com/support/fd560469-0553-4299-9a66-968966af9e49](https://go.glideapps.com/support/fd560469-0553-4299-9a66-968966af9e49)
I’ve recently had a ton of customer complaints on the install process and how it’s crazy difficult.
I read an article that Google is going to stop showing the install buttons if there are no offline features?
> **[Redirecting](https://www.google.com/url?q=https:%2F%2Fchromeunboxed.com%2Fchrome-pwa-offline-support-enforcement&sa=D&source=hangouts&ust=1608736102078000&usg=AFQjCNEFJ_s-rgQrj15I0Gv-IE_JD53jUQ)**
Is this why I’m fielding 5+ support tickets a day that they can’t get the app installed?
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### Author:  [@david](https://community.glideapps.com/u/david)
#### Post date: [December 22, 2020, 6:46pm UTC](https://community.glideapps.com/t/installing-apps-need-offline-features/20187/2 "2020-12-22T18:46:59Z")
Sorry, what steps specifically are they referring to? Add to Home Screen? Sign in? Is this Android-specific?
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### Author:  [@Steven](https://community.glideapps.com/u/Steven)
#### Post date: [December 22, 2020, 6:56pm UTC](https://community.glideapps.com/t/installing-apps-need-offline-features/20187/3 "2020-12-22T18:56:09Z")
Thanks for supplying that article @TGensler
Definitely good to know!
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### Author:  [@PabloMFalero](https://community.glideapps.com/u/PabloMFalero)
#### Post date: [December 22, 2020, 8:44pm UTC](https://community.glideapps.com/t/installing-apps-need-offline-features/20187/4 "2020-12-22T20:44:35Z")
First time they open that app there’s a big message saying “do you wanna add … to your home screen?” That’s hard to miss I think…press accept and it’s done. Way easier than going to Apple Store or Google play
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### Author:  [@erwblo](https://community.glideapps.com/u/erwblo)
#### Post date: [December 22, 2020, 9:24pm UTC](https://community.glideapps.com/t/installing-apps-need-offline-features/20187/5 "2020-12-22T21:24:35Z")
But do you want every app to your homescreen the first time you open an app? I first want to try it and when I like it I want that. In my experience all is good on iPhone with Safari but not so much with Chrome.
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### Author:  [@TGensler](https://community.glideapps.com/u/TGensler)
#### Post date: [December 22, 2020, 10:34pm UTC](https://community.glideapps.com/t/installing-apps-need-offline-features/20187/6 "2020-12-22T22:34:18Z")
From what I’m hearing the main issues are Apple and Desktop.
I don’t think I have had a single issue with an android user.
And in my instructions I have it bolded that they have to use Safari in Apple devices but it seems they gloss right over that part.
As for desktop I feel like the main thing is people log in thinking they are installing and do not understand what is going on as I don’t think there is a pop up for desktop users.
But the main reason for the OP was to see if there has been an uptick due to Google wanting offline modes?
I was trying to figure out how to install an APK on the playstore for the PWA and saw somewhere else they want an offline mode. So I assume this is going to become more common.
Thoughts?