# Information added to app on phone not being added to google sheet **URL:** \ **Category:** Ask for Help\ **Created:** [November 17, 2020, 2:59am UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527 "2020-11-17T02:59:20Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 2:59am UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/1 "2020-11-17T02:59:20Z")
For the past couple of days, I have attempted to create a new profile on my app on the phone however when I check my google sheet, that information is not being added. I added all required fields and it still is not being saved. Any idea what’s happening? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 17, 2020, 3:38am UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/2 "2020-11-17T03:38:39Z")
Do you see the data in your Glide Editor? ---
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 10:01pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/3 "2020-11-17T22:01:42Z")
I am not seeing data in the Glide Editor either. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 17, 2020, 10:02pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/4 "2020-11-17T22:02:49Z")
Can you try duplicating your app to see if the problem persists? ---
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 10:08pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/5 "2020-11-17T22:08:03Z")
Sure ---
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 10:12pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/6 "2020-11-17T22:12:04Z")
That worked. Thanks so much for your help! ---
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 10:13pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/7 "2020-11-17T22:13:52Z")
Now the issue is that the image on the 1st and last tabs are not displaying at all yikes. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 17, 2020, 10:59pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/8 "2020-11-17T22:59:42Z")
Can you describe more about the problem? ---
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 11:07pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/9 "2020-11-17T23:07:35Z")
Yes, my apologies. When I preview what users see in the glide editor the image is displayed on the about us page however when I log into a user’s account on my phone the image is not displayed. ![Screen Shot 2020-11-17 at 6.02.51 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/c/8cdf9b62ade48b4b5303a268fd38b122c965215b.jpeg) ![IMG-2127.PNG](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/8/181b243e452e2de8b26b0262dbf690090d5db12c.jpeg) ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [November 17, 2020, 11:09pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/10 "2020-11-17T23:09:31Z")
Where’s the image stored? Is it in Google Drive? Are you using http or https? Do you have the image publicly shared? Can you share the url of the image that’s not working? ---
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 11:22pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/11 "2020-11-17T23:22:50Z")
Yes, the image is stored in my google drive. I got it from a website with images that you can use called unsplash. I belive it was https. Not sure the url though, I downloaded it a while ago. ---
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 11:24pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/12 "2020-11-17T23:24:55Z")
Found it, it’s here [https://unsplash.com/photos/4PU-OC8sW98](https://unsplash.com/photos/4PU-OC8sW98) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 17, 2020, 11:29pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/13 "2020-11-17T23:29:56Z")
Have you turned the sharing option of your Drive file to public? ---
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 11:35pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/14 "2020-11-17T23:35:14Z")
Not sure but I will say that this is a recent issue. I have had the app on my phone for months and never had the issue occur before. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 17, 2020, 11:36pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/15 "2020-11-17T23:36:30Z")
You can check the sharing settings, usually when we see cases like this it’s because you have not turned the sharing option to public. ---
**Author:** ![iedwards](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@iedwards](https://community.glideapps.com/u/iedwards)\ **Post date:** [November 17, 2020, 11:42pm UTC](https://community.glideapps.com/t/information-added-to-app-on-phone-not-being-added-to-google-sheet/18527/16 "2020-11-17T23:42:06Z")
That worked. Thank you so much!!