# Info I enter into the App are not showing up on the Data Sheets

**URL:** <https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701>\
**Category:** Report a Bug\
**Created:** [November 11, 2023, 11:30pm UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701 "2023-11-11T23:30:51Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![Kevin\_Aubut](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kevin_aubut/32/66340_2.png) [@Kevin\_Aubut](https://community.glideapps.com/u/Kevin_Aubut)\
**Post date:** [November 11, 2023, 11:30pm UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/1 "2023-11-11T23:30:51Z")

</div>

So Today only after Glide not working is that any info Myself or my employees enter go into the sheets after I submit?  
Now If I enter it manually in Google sheets it shows in the app however when I try to add something it doesn’t . Any help would be appreciated thanks for talking the time.

---

<div class="post-metadata">

**Author:** ![Rupesh\_Sukhadia](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rupesh_sukhadia/32/66865_2.png) [@Rupesh\_Sukhadia](https://community.glideapps.com/u/Rupesh_Sukhadia)\
**Post date:** [November 24, 2023, 5:36pm UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/2 "2023-11-24T17:36:42Z")

</div>

hi did u get any solution?. i m also facing the same issues.

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 25, 2023, 1:39am UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/3 "2023-11-25T01:39:18Z")

</div>

Do you use Google Sheets or any other types of database?

---

<div class="post-metadata">

**Author:** ![Saurabh\_Kulkarni](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@Saurabh\_Kulkarni](https://community.glideapps.com/u/Saurabh_Kulkarni)\
**Post date:** [November 27, 2023, 7:34pm UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/4 "2023-11-27T19:34:23Z")

</div>

Were you able to solve this? I am also facing the same since I put row owners. Did you also put row owners?

---

<div class="post-metadata">

**Author:** ![Andrew\_Davies](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andrew_davies/32/41838_2.png) [@Andrew\_Davies](https://community.glideapps.com/u/Andrew_Davies)\
**Post date:** [November 27, 2023, 9:15pm UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/5 "2023-11-27T21:15:20Z")

</div>

Sounds like row owners is doing its job. Have you watched the videos / read the docs? It’s a really powerful feature but is unforgiving (for all the right reasons)

More info / screenshots / recordings would help us help you

---

<div class="post-metadata">

**Author:** ![Saurabh\_Kulkarni](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@Saurabh\_Kulkarni](https://community.glideapps.com/u/Saurabh_Kulkarni)\
**Post date:** [November 28, 2023, 9:20am UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/6 "2023-11-28T09:20:07Z")

</div>

I have two roles. Therapist and Clients. Therapist has to add their clients. Clients then complete their own onboarding the flows work accordingly. Below are the tables:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/b/3b151e1a38caf73221344cb649adb6aad2386432.jpeg)  
After the therapist clicks on add client, the form screen opens for my user tables and he adds the name and email. I have kept role and my therapist email as add column values to this item as client and user profile\>email.

but when i refresh the table, role and my therapist email gets deleted. As you can see in row 4.

---

<div class="post-metadata">

**Author:** ![Andrew\_Davies](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andrew_davies/32/41838_2.png) [@Andrew\_Davies](https://community.glideapps.com/u/Andrew_Davies)\
**Post date:** [November 28, 2023, 9:34am UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/7 "2023-11-28T09:34:29Z")

</div>

Yes - this is the very useful “Row Owners” feature working as expected.

Row 4 is greyed out because you have Row Owners set on “My Therapist Email”. If you paste the h\*\*\*@gmail.com address into the My Therapist Email column on row 4 - it will show up.

Looks like you need to have a think how best to use Row Owners. You probably need an “Admin” role which can see all users

---

<div class="post-metadata">

**Author:** ![Saurabh\_Kulkarni](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@Saurabh\_Kulkarni](https://community.glideapps.com/u/Saurabh_Kulkarni)\
**Post date:** [November 28, 2023, 4:54pm UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/8 "2023-11-28T16:54:54Z")

</div>

Row 4 is actually added by the h\*\*\*@gmail.com only. And i had set column values in my therapist email for the same. But it gets erased out automatically. Not sure why.

---

<div class="post-metadata">

**Author:** ![Andrew\_Davies](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andrew_davies/32/41838_2.png) [@Andrew\_Davies](https://community.glideapps.com/u/Andrew_Davies)\
**Post date:** [November 28, 2023, 5:19pm UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/9 "2023-11-28T17:19:23Z")

</div>

As per all the docs - it is because you do not have the h\*\*\*@gmail.com (insert full email address) in the"My Therapist Email" column

It doesn’t matter who creates the record - if you don’t add that email address in there - it will get greyed out.

Have you tried using the “View as” option in the data editor too? That could help you diagnose it

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [May 26, 2024, 5:20pm UTC](https://community.glideapps.com/t/info-i-enter-into-the-app-are-not-showing-up-on-the-data-sheets/67701/10 "2024-05-26T17:20:21Z")

</div>

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.
