# Inconsistency and Speed Issue with Glideapp **URL:** \ **Category:** Ask for Help\ **Created:** [April 4, 2023, 1:24am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099 "2023-04-04T01:24:31Z")\ **Posts on this page:** 16\ **Page:** 2
**Author:** ![gvalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gvalero/32/1037_2.png) [@gvalero](https://community.glideapps.com/u/gvalero)\ **Post date:** [April 5, 2023, 4:02pm UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/21 "2023-04-05T16:02:26Z")
> [@pepewaio](#): > > When i use the Glide Editor, the data is correct. But whenever our users use their mobile to update via the Live app, the data become inconsistent Hola! BTW… -Are you using Row Owner columns on your APP? -The data pulled from _Recipient/ Final IDs 4 Group_ comes from a Google Sheet? -Does that GS have many moves/writes or calculations (e.g. Arrayformula()) at the same time? Saludos! ---
**Author:** ![pepewaio](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pepewaio](https://community.glideapps.com/u/pepewaio)\ **Post date:** [April 7, 2023, 2:31am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/22 "2023-04-07T02:31:38Z")
Hi hi No. Not row owners. The data are also residing in Glidetables. No Arrayformulas as we rely on Glidetables to compute the values. ---
**Author:** ![gvalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gvalero/32/1037_2.png) [@gvalero](https://community.glideapps.com/u/gvalero)\ **Post date:** [April 7, 2023, 2:34pm UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/23 "2023-04-07T14:34:55Z")
OK… Other questions if I don’t bother you… 1. Who/how is that data logged? … by your own APP manually or externally via Make/Zapier for example? 2. Can you show a screenshot of that column that contains these emails to know its configuration and how it receives data? (_Teacher and Parent_ column). Saludos! ---
**Author:** ![pepewaio](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pepewaio](https://community.glideapps.com/u/pepewaio)\ **Post date:** [April 11, 2023, 5:48am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/24 "2023-04-11T05:48:17Z")
Hi Sorry for late reply. Let me get back on this as was out of action due to medical condition. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 12, 2023, 12:10am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/25 "2023-04-12T00:10:19Z")
Here’s the newest update on this. Please keep the discussion to this thread. > [@Inconsistency & Speed Issue with Glideapp Part 2](https://community.glideapps.com/t/inconsistency-speed-issue-with-glideapp-part-2/60399): > > Dear Community and Support, We have another perpetual issue with Glideapps since the start of this week in another of our paid subscription, that the data is not updated to Google Sheet after a delay of 2 mins. We have used Webhook to receive the RowID, which we are using to Lookup for the row in Google sheet so as to update the google drive file’s link created via Pabbly. After 2 mins of delay the ID is still not updated to GS. Before this we… ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 12, 2023, 12:11am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/26 "2023-04-12T00:11:48Z")
Can you describe your flow in more details? Are you sending a payload to Pabbly’s webhook and the rowID isn’t available for a search later on in that flow? How are you creating the row? ---
**Author:** ![pepewaio](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pepewaio](https://community.glideapps.com/u/pepewaio)\ **Post date:** [April 12, 2023, 3:48am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/27 "2023-04-12T03:48:41Z")
Hi @ThinhDinh This is another App under the Pro subscription. That’s why I thought of creating another thread thinking that Business and Pro has different support level. Apologise for any confusion. ---
**Author:** ![pepewaio](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pepewaio](https://community.glideapps.com/u/pepewaio)\ **Post date:** [May 10, 2023, 2:01am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/28 "2023-05-10T02:01:32Z")
Hi hi @ThinhDinh To wrap up this issue… we have sent a video to Support showing the Glide API is having slow updates on the glide table after the data is generated by Pabbly apps. I can share with you the video privately for you reference if you are keen. Briefly: 1. Pabbly Google Link and ID generated and sent out to Glide Table via Glide API at 00:52 2. Data appear in Google Sheet 01:50 3. Data appear in Glide Table 01:52 ![GlideTable Still no Update](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/8/d8b6e224a8fe2f00ace473f4710599b759233b19.jpeg) ![GlideTable Still no Update 2](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/0/30de71cc08d77f992af9ab3c83b5915c98aca372.jpeg) Looking forward to Glide support team in looking into this issue as soon as our schools are complaining on the update speed. ![Feedback from our schools](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/e/0e044c84f9bc6f771ca3cf8ce18c2fac9c6c136c.jpeg) ---
**Author:** ![Connor\_Finlayson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/connor_finlayson/32/79079_2.png) [@Connor\_Finlayson](https://community.glideapps.com/u/Connor_Finlayson)\ **Post date:** [May 10, 2023, 1:46pm UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/29 "2023-05-10T13:46:42Z")
So, setting a value in a column overrides the schedule for syncing, it just does it instantly? ---
**Author:** ![pepewaio](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pepewaio](https://community.glideapps.com/u/pepewaio)\ **Post date:** [May 10, 2023, 1:51pm UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/30 "2023-05-10T13:51:41Z")
Not instant. varies between 20sec to 2mins (so far we have experience) ---
**Author:** ![Uzo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/uzo/32/22639_2.png) [@Uzo](https://community.glideapps.com/u/Uzo)\ **Post date:** [May 10, 2023, 7:45pm UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/31 "2023-05-10T19:45:40Z")
It should refresh instantly depending on what you will refresh… the best practice is to place that value in the same sheet you are refreshing and use it in some logic column that will take the second argument from the value you want to refresh. ---
**Author:** ![pepewaio](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pepewaio](https://community.glideapps.com/u/pepewaio)\ **Post date:** [May 10, 2023, 11:55pm UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/32 "2023-05-10T23:55:14Z")
Hi @Uzo Uzo thanks for your prompt reply. Yes it is in the same logic sheet. The column is empty until the link and ID is generated and to be populated via the Glide API. So there shouldn’t be any value prior to this. Am i missing something here? ---
**Author:** ![Uzo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/uzo/32/22639_2.png) [@Uzo](https://community.glideapps.com/u/Uzo)\ **Post date:** [May 11, 2023, 12:00am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/33 "2023-05-11T00:00:35Z")
No, it should work… try to debug it, using the text element and see if is showing the right data ---
**Author:** ![pepewaio](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pepewaio](https://community.glideapps.com/u/pepewaio)\ **Post date:** [May 11, 2023, 12:43am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/34 "2023-05-11T00:43:23Z")
Oh if the sheet is a google sheet instead of a glide sheet, does it mean it will be slower? ![Google Sheet instead of A Glide sheet](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/a/0a2ae75580fb63a98e9a8299dd398c581508423e.jpeg) The 2 columns are Text element. ---
**Author:** ![Uzo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/uzo/32/22639_2.png) [@Uzo](https://community.glideapps.com/u/Uzo)\ **Post date:** [May 11, 2023, 12:45am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/35 "2023-05-11T00:45:23Z")
Not really… it depends on how you use it… I foud the ways… that google sheets are way faster than Glide tables 😉 ---
**Author:** ![pepewaio](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pepewaio](https://community.glideapps.com/u/pepewaio)\ **Post date:** [May 11, 2023, 4:01am UTC](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099/36 "2023-05-11T04:01:04Z")
Hmmm… I thought API updates are very straight forward and ought to be almost immediate. Our humble opinion is that this 40 secs lag time is way too long for a API call. Do you mean there’s some configuration on Glide to get the best effect? We are using other API and they works wonders. We also work with payment gateways api and there’s almost no lag time… [Previous page](https://community.glideapps.com/t/inconsistency-and-speed-issue-with-glideapp/60099.md?page=1)