# ⚠️ Important Change: Hide User Emails is now default

**URL:** <https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025>\
**Category:** Ask for Help\
**Created:** [November 27, 2020, 4:28pm UTC](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025 "2020-11-27T16:28:29Z")\
**Posts on this page:** 8\
**Page:** 3

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**Author:** ![a.manda](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/a.manda/32/32645_2.png) [@a.manda](https://community.glideapps.com/u/a.manda)\
**Post date:** [October 4, 2021, 10:41am UTC](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025/41 "2021-10-04T10:41:20Z")

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@Krivo I have an existing “I believe I have found a bug in Glide” support ticket active and have already updated it with this discovery of what the bug truly is - should I submit an entirely separate bug report?

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**Author:** ![MegannLock](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/megannlock/32/19680_2.png) [@MegannLock](https://community.glideapps.com/u/MegannLock)\
**Post date:** [October 4, 2021, 10:52am UTC](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025/42 "2021-10-04T10:52:07Z")

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If your app was developed a while ago, you may have been temporarily grandfathered in and allowed to collect real addresses without paying for a Pro subscription. If you’re paying for Pro, this is definitely a bug. If you’re not paying for Pro, that may fix your tab visibility/address collection issues.

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**Author:** ![Krivo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/krivo/32/5363_2.png) [@Krivo](https://community.glideapps.com/u/Krivo)\
**Post date:** [October 4, 2021, 11:10am UTC](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025/43 "2021-10-04T11:10:52Z")

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@a.manda i would think that existing bug report is right way to go

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [October 4, 2021, 1:55pm UTC](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025/44 "2021-10-04T13:55:37Z")

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@a.manda is this a free app? Recording real user emails is a Pro feature, please upgrade if you need this functionality.

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**Author:** ![a.manda](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/a.manda/32/32645_2.png) [@a.manda](https://community.glideapps.com/u/a.manda)\
**Post date:** [October 4, 2021, 4:41pm UTC](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025/45 "2021-10-04T16:41:50Z")

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@david it is a free app, however I made it exactly a year ago and in your own words this switch was handled ethically and this bug should not be occurring:

> [@male\_detective Whoa! "Collect real user email..." is now a Pro feature](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/2):
>
> Note: all existing apps are grandfathered, meaning they retain the choice between Virtual and Real addresses.

Currently waiting for your engineering team to come through with a fix 🙏🏻

cc: @MegannLock

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**Author:** ![Dcuras](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dcuras/32/32393_2.png) [@Dcuras](https://community.glideapps.com/u/Dcuras)\
**Post date:** [October 5, 2021, 1:51am UTC](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025/47 "2021-10-05T01:51:52Z")

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Hey @david,

I am building an app in which we sell products on third party marketplaces like OfferUp and Ebay.  
We want to incorporate the purchase of an item with a verification process so that our users can user our interactive app.

If I wanted to relate a purchase to the email provided to us by our consumer, how could I ensure that their email will properly relate itself to the item if their email is encrypted?

I would like to keep it lean and use the free app until the business scales.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [October 5, 2021, 2:17am UTC](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025/48 "2021-10-05T02:17:23Z")

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Please start a new thread (and do not mention me ;D).

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [October 5, 2021, 2:17am UTC](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025/49 "2021-10-05T02:17:27Z")

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