# Import pic from Iphone issues (image picker) **URL:** \ **Category:** Report a Bug\ **Created:** [February 13, 2025, 11:48am UTC](https://community.glideapps.com/t/import-pic-from-iphone-issues-image-picker/80025 "2025-02-13T11:48:10Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Pelow](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@Pelow](https://community.glideapps.com/u/Pelow)\ **Post date:** [February 13, 2025, 11:48am UTC](https://community.glideapps.com/t/import-pic-from-iphone-issues-image-picker/80025/1 "2025-02-13T11:48:10Z")
The feature to import pic “from my Iphone” is really struggling. Any hints about it ? ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [February 13, 2025, 2:28pm UTC](https://community.glideapps.com/t/import-pic-from-iphone-issues-image-picker/80025/2 "2025-02-13T14:28:10Z")
Can you show a screen recording of the issue please? What are the device informations? Version Model ---
**Author:** ![Pelow](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@Pelow](https://community.glideapps.com/u/Pelow)\ **Post date:** [February 21, 2025, 11:38am UTC](https://community.glideapps.com/t/import-pic-from-iphone-issues-image-picker/80025/3 "2025-02-21T11:38:06Z")
Don’t really know how I can share a video but here is the link to watch it: [Proton Drive](https://drive.proton.me/urls/TK0AJNJT7G#LtrKRfXv7oTy) It’s an Iphone 12 mini, version iOS 17.5.1 ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [February 21, 2025, 12:37pm UTC](https://community.glideapps.com/t/import-pic-from-iphone-issues-image-picker/80025/4 "2025-02-21T12:37:20Z")
Seems like an issue with your phone or maybe browser’s permission to access your photos. I am not an Apple pro. On android, there is a feature in settings to manage these permissions. Maybe there is one on iPhone too. ---
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [February 21, 2025, 1:15pm UTC](https://community.glideapps.com/t/import-pic-from-iphone-issues-image-picker/80025/5 "2025-02-21T13:15:05Z")
My app uses a lot of photo uploads, and I’ve been reporting some bugs that are usually occurring with iPhones. There is currently an open ticket and the Glide team is investigating what the problem might be. I don’t know if your problem is related to mine. As @MaximeBaker said, it could be something related to the device’s permissions. Can you check if it’s enabled? I think this tutorial might help: [![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/1/91d445682aac916049ad951e4c5b937dd3a961fa.jpeg "How To Give App Access To Files On iPhone | Change App Permissions") ](https://www.youtube.com/watch?v=1uXUxrSSKKc) ---
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [February 21, 2025, 1:18pm UTC](https://community.glideapps.com/t/import-pic-from-iphone-issues-image-picker/80025/6 "2025-02-21T13:18:12Z")
Checking if you have permission to access the photos, also confirm that your network connection is good and that your device’s memory is not full If everything is ok, you are probably suffering from a bug like me > [@Problems uploading photos](https://community.glideapps.com/t/problems-uploading-photos/80072): > > Team ID: 2He5DHme5j12a9BftemO App ID: Z6p7MGkuyoQCB9wK61JG Description Sometimes, some users (often on iOS) report bugs when uploading photos. The application crashes or does not enable the add button. This doesn’t always happen, but sometimes tickets appear for me about this little problem, I don’t know how to solve it. How to replicate OS: iOS 16.1.2 / NAV: Safari 16.1 ---
**Author:** ![Pelow](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@Pelow](https://community.glideapps.com/u/Pelow)\ **Post date:** [February 21, 2025, 1:21pm UTC](https://community.glideapps.com/t/import-pic-from-iphone-issues-image-picker/80025/7 "2025-02-21T13:21:57Z")
Yep it’s not at the authorization level because sometimes it’s working well ! I can upload photos withtout problem. But sometimes I get this issue. So waiting with you @Luiz_Roberto haha ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [August 20, 2025, 1:22pm UTC](https://community.glideapps.com/t/import-pic-from-iphone-issues-image-picker/80025/8 "2025-08-20T13:22:15Z")
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