# Import data (Excel) not working **URL:** \ **Category:** Ask for Help\ **Created:** [June 13, 2025, 12:33pm UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466 "2025-06-13T12:33:56Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Jaime\_Vives](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaime_vives/32/88179_2.png) [@Jaime\_Vives](https://community.glideapps.com/u/Jaime_Vives)\ **Post date:** [June 13, 2025, 12:33pm UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466/1 "2025-06-13T12:33:56Z")
Hi My app was working perfectly for the last two weeks but now, when I try to import data manually, as I used to do always, pressing “Import” and “Choose a file (Excel or CSV files)” the web freezes and I can’t do it, even trying several times. I don’t think it has anything to do with the fact that I’m using a free plan because until now it was working fine and I’m not receiving any kind of message explaining what the problem is. Any idea? Thanks ---
**Author:** ![Mazen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mazen/32/84042_2.png) [@Mazen](https://community.glideapps.com/u/Mazen)\ **Post date:** [June 13, 2025, 3:07pm UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466/2 "2025-06-13T15:07:35Z")
Hey Jaime, Welcome to Glide Community! I think you need to make it into a Report a Bug Topic, and use this template _First time reporting a bug? [Refer to our Start Here post.](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)_ * * * **Team ID:** - In the Glide dashoard URL, e.g. `https://go.glideapps.com/o/your-team-id-here/` **App ID:** - In the Glide builder URL, e.g. `https://go.glideapps.com/app/your-app-id-here/layout` **Description** - Tell us what’s happening. **How to replicate** - List the steps, in detail, for recreating the issue. ---
**Author:** ![Paarl\_Bus](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paarl_bus/32/84589_2.png) [@Paarl\_Bus](https://community.glideapps.com/u/Paarl_Bus)\ **Post date:** [June 13, 2025, 3:35pm UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466/3 "2025-06-13T15:35:28Z")
Hi. Just a quick question: are you importing from a web spreadsheet? I’m also on the free plan and what works for me is to download the spreadsheet a import from there. Had no problems since ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [June 13, 2025, 11:10pm UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466/4 "2025-06-13T23:10:03Z")
How big is your file in terms of rows/file size? ---
**Author:** ![Jaime\_Vives](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaime_vives/32/88179_2.png) [@Jaime\_Vives](https://community.glideapps.com/u/Jaime_Vives)\ **Post date:** [June 16, 2025, 7:33am UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466/5 "2025-06-16T07:33:49Z")
Not my case I’m importing an Excel file from my computer ---
**Author:** ![Jaime\_Vives](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaime_vives/32/88179_2.png) [@Jaime\_Vives](https://community.glideapps.com/u/Jaime_Vives)\ **Post date:** [June 16, 2025, 7:35am UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466/6 "2025-06-16T07:35:55Z")
It’s small 30KB 1 Excel with 2 sheets and 10 columns x 15 rows each ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [June 16, 2025, 7:38am UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466/7 "2025-06-16T07:38:21Z")
That shouldn’t cause a problem. Do you have a lot of empty columns and rows? ---
**Author:** ![Coordenacao\_de\_Admin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/coordenacao_de_admin/32/79031_2.png) [@Coordenacao\_de\_Admin](https://community.glideapps.com/u/Coordenacao_de_Admin)\ **Post date:** [June 17, 2025, 1:15pm UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466/8 "2025-06-17T13:15:00Z")
Same problem here. Tried to upload a xlsx with 4800 and freezes. Tried to upload a new test.xlsx in another free account: 50 rows/1 column. Same problem Tried to import from google Sheet, only uploads max 499 lines. ---
**Author:** ![Jaime\_Vives](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaime_vives/32/88179_2.png) [@Jaime\_Vives](https://community.glideapps.com/u/Jaime_Vives)\ **Post date:** [June 19, 2025, 12:47pm UTC](https://community.glideapps.com/t/import-data-excel-not-working/82466/9 "2025-06-19T12:47:53Z")
I found a solution My excel had 2 sheets and the data came from a Power Query What I did is delete all the connections, separate the two sheets in 2 separate excel files and convert the tables to a normal range without any table style