# Images upload not working for few users

**URL:** <https://community.glideapps.com/t/images-upload-not-working-for-few-users/50767>\
**Category:** Report a Bug\
**Created:** [October 3, 2022, 11:44am UTC](https://community.glideapps.com/t/images-upload-not-working-for-few-users/50767 "2022-10-03T11:44:50Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Martin\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/martin_b/32/74360_2.png) [@Martin\_B](https://community.glideapps.com/u/Martin_B)\
**Post date:** [October 3, 2022, 11:44am UTC](https://community.glideapps.com/t/images-upload-not-working-for-few-users/50767/1 "2022-10-03T11:44:51Z")

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**My App/Pages Support link:**  
[https://go.glideapps.com/support/44298d7f-49c9-4de1-b192-32148261e3e8](https://go.glideapps.com/support/44298d7f-49c9-4de1-b192-32148261e3e8)

**Describe the bug:**

Few users not able to upload images…  
Looks like iphone 7 plus  
Good cellular connexion.

 ![IMG_4493](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/0/d0af882f461b5bbf389cb6cdd32fba9c4a368f65.jpeg)

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 4, 2022, 12:28am UTC](https://community.glideapps.com/t/images-upload-not-working-for-few-users/50767/2 "2022-10-04T00:28:48Z")

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What OS version is the user using?

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<div class="post-metadata">

**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [October 4, 2022, 1:38am UTC](https://community.glideapps.com/t/images-upload-not-working-for-few-users/50767/3 "2022-10-04T01:38:00Z")

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…and what plan are you on?

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<div class="post-metadata">

**Author:** ![Martin\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/martin_b/32/74360_2.png) [@Martin\_B](https://community.glideapps.com/u/Martin_B)\
**Post date:** [October 4, 2022, 1:47pm UTC](https://community.glideapps.com/t/images-upload-not-working-for-few-users/50767/4 "2022-10-04T13:47:58Z")

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Hello 👋

Iphone 7+…  
Pro account

PS:  
@Robert_Petitto watched all your content, helped me always. Thank you very much

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 4, 2022, 2:12pm UTC](https://community.glideapps.com/t/images-upload-not-working-for-few-users/50767/5 "2022-10-04T14:12:49Z")

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I mean what version of iOS is the user using?

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<div class="post-metadata">

**Author:** ![Martin\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/martin_b/32/74360_2.png) [@Martin\_B](https://community.glideapps.com/u/Martin_B)\
**Post date:** [October 18, 2022, 8:32am UTC](https://community.glideapps.com/t/images-upload-not-working-for-few-users/50767/6 "2022-10-18T08:32:30Z")

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Hello,

Finally got an answer from the user:  
IOS 15.5

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 19, 2022, 12:00am UTC](https://community.glideapps.com/t/images-upload-not-working-for-few-users/50767/7 "2022-10-19T00:00:10Z")

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That’s weird, since it’s not super old (released 1 year ago).

I would submit a ticket.

[https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc)