# Image \> Text AI - Passport Information

**URL:** <https://community.glideapps.com/t/image-text-ai-passport-information/77967>\
**Category:** Report a Bug\
**Created:** [November 17, 2024, 12:32pm UTC](https://community.glideapps.com/t/image-text-ai-passport-information/77967 "2024-11-17T12:32:51Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![doslab](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/doslab/32/76547_2.png) [@doslab](https://community.glideapps.com/u/doslab)\
**Post date:** [November 17, 2024, 12:32pm UTC](https://community.glideapps.com/t/image-text-ai-passport-information/77967/1 "2024-11-17T12:32:51Z")

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I’m creating an app for a big group trip and found a great use case for Image \> Text AI, to extract the information from everyone’s uploaded passport information (which I currently do manually…)

This worked a handful of times (perfectly!) and now I just get various different messages about how it cannot identify personal information. Is this deliberate?

This feels like an opportunity missed if so…

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 17, 2024, 11:26pm UTC](https://community.glideapps.com/t/image-text-ai-passport-information/77967/2 "2024-11-17T23:26:54Z")

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> [@doslab](#):
>
> This worked a handful of times (perfectly!) and now I just get various different messages about how it cannot identify personal information.

Yeah, sometimes you run into these guardrails. I would suggest trying the Google Cloud Vision feature to extract text, maybe it has less guardrails than the Glide AI one.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [May 16, 2025, 11:27pm UTC](https://community.glideapps.com/t/image-text-ai-passport-information/77967/3 "2025-05-16T23:27:37Z")

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