# Image created by Jotform is not presented in glide

**URL:** <https://community.glideapps.com/t/image-created-by-jotform-is-not-presented-in-glide/9062>\
**Category:** Report a Bug\
**Created:** [May 13, 2020, 3:07pm UTC](https://community.glideapps.com/t/image-created-by-jotform-is-not-presented-in-glide/9062 "2020-05-13T15:07:37Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![yinon\_raviv](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yinon_raviv/32/1627_2.png) [@yinon\_raviv](https://community.glideapps.com/u/yinon_raviv)\
**Post date:** [May 13, 2020, 3:07pm UTC](https://community.glideapps.com/t/image-created-by-jotform-is-not-presented-in-glide/9062/1 "2020-05-13T15:07:37Z")

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My app’s URL: [https://y1x5q.glideapp.io/](https://y1x5q.glideapp.io/)

hi Gliders,

I have a form in Jotform which update a sheet and my app is built on it and it works great, every new submmission is presented i glide.

my only problem is that one of my form field is a signature that is being save in the sheet as Image and for some reason Glide is not being able to read and present the image?

any one have an idea why?  
here is an example of the link image created by the jotform and how it’s being saved to the sheet:  
[https://www.jotform.com/uploads/raviv\_yinon/201332466523448/4651768033918513459/4651768033918513459\_signature\_31.png](https://www.jotform.com/uploads/raviv_yinon/201332466523448/4651768033918513459/4651768033918513459_signature_31.png)

another thing is that I can’t also use the image function to display the link as well so maybe it’s the same problem.

any idea on why and how to fix will be awsome.

Thank!

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**Author:** ![Tim\_Sullivan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tim_sullivan/32/3461_2.png) [@Tim\_Sullivan](https://community.glideapps.com/u/Tim_Sullivan)\
**Post date:** [May 13, 2020, 3:19pm UTC](https://community.glideapps.com/t/image-created-by-jotform-is-not-presented-in-glide/9062/2 "2020-05-13T15:19:15Z")

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This is what I get when I follow that link. It may be your issue.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/9/94f20ee3c933d2b717ec52a3678a13d200df7a15.jpeg)

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**Author:** ![yinon\_raviv](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yinon_raviv/32/1627_2.png) [@yinon\_raviv](https://community.glideapps.com/u/yinon_raviv)\
**Post date:** [May 13, 2020, 3:35pm UTC](https://community.glideapps.com/t/image-created-by-jotform-is-not-presented-in-glide/9062/3 "2020-05-13T15:35:53Z")

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Permission you mean?

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<div class="post-metadata">

**Author:** ![Tim\_Sullivan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tim_sullivan/32/3461_2.png) [@Tim\_Sullivan](https://community.glideapps.com/u/Tim_Sullivan)\
**Post date:** [May 13, 2020, 3:53pm UTC](https://community.glideapps.com/t/image-created-by-jotform-is-not-presented-in-glide/9062/4 "2020-05-13T15:53:14Z")

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That might be the issue. I’d try that first.

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<div class="post-metadata">

**Author:** ![yinon\_raviv](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yinon_raviv/32/1627_2.png) [@yinon\_raviv](https://community.glideapps.com/u/yinon_raviv)\
**Post date:** [May 13, 2020, 4:13pm UTC](https://community.glideapps.com/t/image-created-by-jotform-is-not-presented-in-glide/9062/5 "2020-05-13T16:13:15Z")

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To thought about it but can’t find anything in jotforms documentation about sharing permission

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<div class="post-metadata">

**Author:** ![Tim\_Sullivan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tim_sullivan/32/3461_2.png) [@Tim\_Sullivan](https://community.glideapps.com/u/Tim_Sullivan)\
**Post date:** [May 13, 2020, 4:24pm UTC](https://community.glideapps.com/t/image-created-by-jotform-is-not-presented-in-glide/9062/6 "2020-05-13T16:24:18Z")

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I took a quick google, found this. It might help you get what you want.

> **[Online Form Builder & Form Creator | JotForm](https://www.jotform.com/answers/1010305-How-to-grant-permissions-for-other-users)**
>
> How to grant permissions for other users?

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<div class="post-metadata">

**Author:** ![yinon\_raviv](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yinon_raviv/32/1627_2.png) [@yinon\_raviv](https://community.glideapps.com/u/yinon_raviv)\
**Post date:** [May 13, 2020, 4:40pm UTC](https://community.glideapps.com/t/image-created-by-jotform-is-not-presented-in-glide/9062/7 "2020-05-13T16:40:53Z")

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I saw this. It’s no longer available. They only do this for enterprise.  
Thanks!