# I'm having problems uploading photos

**URL:** <https://community.glideapps.com/t/im-having-problems-uploading-photos/66545>\
**Category:** Ask for Help\
**Created:** [September 26, 2023, 7:36pm UTC](https://community.glideapps.com/t/im-having-problems-uploading-photos/66545 "2023-09-26T19:36:09Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [September 27, 2023, 1:28am UTC](https://community.glideapps.com/t/im-having-problems-uploading-photos/66545/2 "2023-09-27T01:28:06Z")

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Can you have him record a video and then you submit a support ticket? Thank you.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

The System Requirements page says phones that are Android 8 or newer can use Glide.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/d/9d1121e3df705091af701ccf41ba76f0bd37e57d.png)

> **[System Requirements](https://www.glideapps.com/docs/system-requirements)**
>
> The minimum system requirements to build and use Glide apps.

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_[View the full topic](https://community.glideapps.com/t/im-having-problems-uploading-photos/66545)._