# + Icon Data not applying

**URL:** <https://community.glideapps.com/t/icon-data-not-applying/35741>\
**Category:** Ask for Help\
**Created:** [December 9, 2021, 3:53pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741 "2021-12-09T15:53:58Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![True578](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/true578/32/30930_2.png) [@True578](https://community.glideapps.com/u/True578)\
**Post date:** [December 9, 2021, 3:53pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/1 "2021-12-09T15:53:58Z")

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Hi Everyone, I am not understanding something with the plus icon at the top of the screen and it is making me crazy.  
My app uses row owners connected to user email  
And data comes from User Specific Columns

I go to a tab  
Each tab has a page of cards  
Each card goes to detail view of that card

When on the cards page if I click the plus icon at the top of the page to add a new additional card it takes me to the screen that shows the text input fields.  
I input the text to fields  
click the check mark  
it takes me back to the tab of cards  
I see a new card but it is blank  
Click new blank card ( that should have had data i just entered )  
land on a blank details pg that shows lines where data should be

This is happening every time on my phone in app, and I am getting mixed results (sometimes data shows, mostly not) in the data editor on my laptop. I have wasted countless hours trying to figure this out.

Someone PLEASE send step by step instructions for adding a card with its data using the + icon at the top of the app before I go crazy! lol  
Thanks!

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [December 9, 2021, 5:23pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/2 "2021-12-09T17:23:09Z")

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Can you add a screencast of the issue?

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**Author:** ![True578](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/true578/32/30930_2.png) [@True578](https://community.glideapps.com/u/True578)\
**Post date:** [December 9, 2021, 6:36pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/3 "2021-12-09T18:36:01Z")

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@Robert_Petitto

 ![blank card](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/6/a69854f5d2e0a1a50a52c2d5e317b053ae15e28f.jpeg)  
 ![card detail screen](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/7/272fca2a02bb592403d6ea76a35b5fc1588447a8.jpeg)  
That is what I get after I input data for new item, Blank on card, then blank with lines on detail  
Any suggestions? Please and Thank you! Lol

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**Author:** ![True578](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/true578/32/30930_2.png) [@True578](https://community.glideapps.com/u/True578)\
**Post date:** [December 9, 2021, 6:53pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/4 "2021-12-09T18:53:16Z")

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@Robert_Petitto  
 ![Firefox_Screenshot_2021-12-09T18-50-54.220Z](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/7/d71e1425477a15eafbbdd9561d0312543f9b847b.png)  
You probably meant this screenshot. Sorry I wasn’t thinking!

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [December 9, 2021, 6:55pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/5 "2021-12-09T18:55:55Z")

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What’s the set Column Values doing?

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**Author:** ![True578](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/true578/32/30930_2.png) [@True578](https://community.glideapps.com/u/True578)\
**Post date:** [December 10, 2021, 6:27pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/7 "2021-12-10T18:27:19Z")

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@Robert_Petitto

On Submit - Set Column Values  
Row - This Item  
Everything else is blank and has the word custom auto populated. I had just assumed that is where it applies the values for user specific columns ( obviously I was mistaken lol )

Might be worth mentioning when I am NOT using User Specific columns it adds a new card just fine. Im so confused!

I’m sure I am just missing a step somewhere but cant figure it out and have now held up my project for a week. It would be so helpful if I had an outline or some step by step instructions for adding a new card when using user specific columns.

I have read through the forum and the tutorials. There is a lot of different info / ideas / hacks and I am getting confused and frustrated. It seems like “adding new” would be a very basic thing that would be easily accomplished by anyone using glide with some standard documented procedure.

Is it just me? Why is it hurting my brain??? Please Help!

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [December 10, 2021, 6:52pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/8 "2021-12-10T18:52:42Z")

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Get rid of the set column action and try again.

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<div class="post-metadata">

**Author:** ![True578](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/true578/32/30930_2.png) [@True578](https://community.glideapps.com/u/True578)\
**Post date:** [December 10, 2021, 7:11pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/9 "2021-12-10T19:11:20Z")

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no change 🙁

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<div class="post-metadata">

**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [December 10, 2021, 7:53pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/10 "2021-12-10T19:53:29Z")

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It looks like one of two things is happening:

Either one, the moment the record is created something else is clearing the values immediately afterwards (my reasoning for getting rid of the sick column action), or two, you have row owners enabled on the table with the submission data and the “email” column is empty.

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<div class="post-metadata">

**Author:** ![True578](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/true578/32/30930_2.png) [@True578](https://community.glideapps.com/u/True578)\
**Post date:** [December 10, 2021, 8:11pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/11 "2021-12-10T20:11:03Z")

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Im pretty sure it is this - you have row owners enabled on the table with the submission data and the “email” column is empty

Are you saying that every glide table that uses row owners needs to have a user email column also?? And this is in addition to having user email column in the the user profile table?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [December 10, 2021, 11:12pm UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/12 "2021-12-10T23:12:34Z")

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Can you tell us what are you trying to set to the row you have just created? Wouldn’t it be better to use an entry component and have a default value instead?

> [@True578](#):
>
> Are you saying that every glide table that uses row owners needs to have a user email column also??

You have to pass the email of the user who created the record to the destination table so you can apply row owner to that table, for that column.

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<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [December 11, 2021, 12:14am UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/13 "2021-12-11T00:14:51Z")

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I would be suspicious if you are trying to set user specific columns on a row that has just been added. In that split second, a row id probably hasn’t been generated yet, so the setting of user specific columns will not work correctly until the row ID is established for the new row.

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<div class="post-metadata">

**Author:** ![True578](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/true578/32/30930_2.png) [@True578](https://community.glideapps.com/u/True578)\
**Post date:** [December 11, 2021, 12:22am UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/14 "2021-12-11T00:22:11Z")

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Im So Confused!!! 😭 😭 😭 😭

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<div class="post-metadata">

**Author:** ![True578](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/true578/32/30930_2.png) [@True578](https://community.glideapps.com/u/True578)\
**Post date:** [December 11, 2021, 12:56am UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/15 "2021-12-11T00:56:46Z")

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How do I go about paying an expert to fix this or change from form to user specific component and to double check my settings?

Im too frustrated at this point, and just need this done quickly and correctly. I have almost everything done. Just these last couple things

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<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [December 11, 2021, 1:46am UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/16 "2021-12-11T01:46:39Z")

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You can find and contact any of the experts listed here

> **[Glide Experts – Professional Glide developers for hire.](https://www.glideapps.com/experts)**
>
> Hire a Glide Expert to help you launch your app within days.

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [December 11, 2021, 1:53am UTC](https://community.glideapps.com/t/icon-data-not-applying/35741/17 "2021-12-11T01:53:27Z")

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> [@True578](#):
>
> How do I go about paying an expert to fix this or change from form to user specific component and to double check my settings?

If you haven’t found anyone yet, send me a private message.  
If it’s a simple fix - as I suspect it probably is - I won’t charge you anything.
