# "I already have a pin" doesn't work. Can't reuse pin

**URL:** <https://community.glideapps.com/t/i-already-have-a-pin-doesnt-work-cant-reuse-pin/1345>\
**Category:** Report a Bug\
**Created:** [October 23, 2019, 10:58am UTC](https://community.glideapps.com/t/i-already-have-a-pin-doesnt-work-cant-reuse-pin/1345 "2019-10-23T10:58:37Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Spellytics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spellytics/32/2770_2.png) [@Spellytics](https://community.glideapps.com/u/Spellytics)\
**Post date:** [October 23, 2019, 10:58am UTC](https://community.glideapps.com/t/i-already-have-a-pin-doesnt-work-cant-reuse-pin/1345/1 "2019-10-23T10:58:37Z")

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Hi There,

I seem to not be able to reuse the pin that has been generated.  
Enterring the previously generated pin will not work.  
A user would need to re-generate a pin (i.e. get another one sent to your email).  
It’s a minor annoyance.

Anyone else having the same problem?  
Thank you very much for your time.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 23, 2019, 11:37am UTC](https://community.glideapps.com/t/i-already-have-a-pin-doesnt-work-cant-reuse-pin/1345/2 "2019-10-23T11:37:10Z")

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Pins are not passwords. They are used only one time to authenticate a particular device. Once the device is authenticated to your email, you shouldn’t ever have enter a pin for that device again. You have to to generate a pin for each device that you are attempting to authenticate.

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**Author:** ![George\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george_b/32/534_2.png) [@George\_B](https://community.glideapps.com/u/George_B)\
**Post date:** [October 23, 2019, 11:40am UTC](https://community.glideapps.com/t/i-already-have-a-pin-doesnt-work-cant-reuse-pin/1345/3 "2019-10-23T11:40:09Z")

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The pin is a one time thing. You can’t reuse it and there is no need on the same device. When you use the email/pin method for your apps a browser cookie is created on the device. Subsequent runs on that device “logs” you in. If you run the app on multiple devices you need to do the email/pin log in again. If you clear your cookies you would need to do the email/pin process again.

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**Author:** ![Spellytics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spellytics/32/2770_2.png) [@Spellytics](https://community.glideapps.com/u/Spellytics)\
**Post date:** [October 23, 2019, 8:20pm UTC](https://community.glideapps.com/t/i-already-have-a-pin-doesnt-work-cant-reuse-pin/1345/4 "2019-10-23T20:20:32Z")

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Thank you @Jeff_Hager @George_B for the reply and explanation!

But then, what is the point of the “I already have a pin.” button?

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**Author:** ![George\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george_b/32/534_2.png) [@George\_B](https://community.glideapps.com/u/George_B)\
**Post date:** [October 23, 2019, 8:40pm UTC](https://community.glideapps.com/t/i-already-have-a-pin-doesnt-work-cant-reuse-pin/1345/5 "2019-10-23T20:40:38Z")

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The pin “lasts” for 10 min I believe. That is just in case you closed down the app and reloaded it. You can use the pin already sent but just for a little while.

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**Author:** ![Spellytics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spellytics/32/2770_2.png) [@Spellytics](https://community.glideapps.com/u/Spellytics)\
**Post date:** [October 23, 2019, 9:03pm UTC](https://community.glideapps.com/t/i-already-have-a-pin-doesnt-work-cant-reuse-pin/1345/6 "2019-10-23T21:03:21Z")

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Ah I see. Thanks!

I still think the button is going to create a tiny confusion with users. But it is not a big deal since it only affects people use multiple devices. They will eventually just regenerate the pin if it doesnt work. Might be a bigger deal when Sign Out is introduced.

A potential solution might be to provide an explanation in the email with the pin code that this is a one time use only to authenticate a device.

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**Author:** ![George\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george_b/32/534_2.png) [@George\_B](https://community.glideapps.com/u/George_B)\
**Post date:** [October 23, 2019, 9:17pm UTC](https://community.glideapps.com/t/i-already-have-a-pin-doesnt-work-cant-reuse-pin/1345/7 "2019-10-23T21:17:22Z")

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I agree with the confusion. I have seen that already with my app.
