# How to open a support ticket?

**URL:** <https://community.glideapps.com/t/how-to-open-a-support-ticket/59883>\
**Category:** Ask for Help\
**Created:** [March 30, 2023, 8:11am UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883 "2023-03-30T08:11:11Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [March 30, 2023, 8:26am UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2 "2023-03-30T08:26:18Z")

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Please note: Glide Support is available with _any_ paid plan. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support).

_(Last updated: 9th May 2024)_

To create a Support Ticket:

- Open the App that is giving you problems, and click on the Question mark in the bottom right corner of the builder:

 ![CleanShot 2024-05-09 at 21.02.49@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/7/27d1cc57a24a179b88f7feb6a53967619f73943f.jpeg)

- Select Get Help:

 ![CleanShot 2024-05-09 at 21.10.24@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/b/7bb3384957487a4a63020819be3bd59b8fdaf10a.png)

- Select Support:

![CleanShot 2024-05-09 at 21.10.57@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/6/36de6a875a3dadb694f539f14cb9eea2fe533654.png)

- Glide will prompt you to create a support link for your App. Click on Create Link:

 ![CleanShot 2024-05-09 at 21.11.09@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/9/6940db6ad35084acb3f73adf6507507294477eb2.png)

- A form will open in a new browser tab:

 ![CleanShot 2024-05-09 at 21.13.08@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/2/e2791d63197c7f629bd4ba06226722e2d08a0e0f.jpeg)

- Fill in the form and submit it.

After submitting the form, you will receive an email from Glide Support with a ticket number. If you have any further information to provide, you should reply to that email.

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_[View the full topic](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883)._