# How to open a support ticket? **URL:** \ **Category:** Ask for Help\ **Created:** [March 30, 2023, 8:11am UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883 "2023-03-30T08:11:11Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/abdo/32/36540_2.png) [@abdo](https://community.glideapps.com/u/abdo)\ **Post date:** [March 30, 2023, 8:11am UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/1 "2023-03-30T08:11:12Z")
How do we connect to Glide Support. I’m here > **[Glide • App Maker Platform Without Coding • No Code Application Programming](https://www.glideapps.com/support)** > > From FAQs, to a community forum, to tutorial videos, to pre-made templates, to documentation, Glide has the support to help you every step of the way and i can’t find any button to open a support ticket ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [March 30, 2023, 8:26am UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2 "2023-03-30T08:26:18Z")
Please note: Glide Support is available with _any_ paid plan. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). _(Last updated: 9th May 2024)_ To create a Support Ticket: - Open the App that is giving you problems, and click on the Question mark in the bottom right corner of the builder: ![CleanShot 2024-05-09 at 21.02.49@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/7/27d1cc57a24a179b88f7feb6a53967619f73943f.jpeg) - Select Get Help: ![CleanShot 2024-05-09 at 21.10.24@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/b/7bb3384957487a4a63020819be3bd59b8fdaf10a.png) - Select Support: ![CleanShot 2024-05-09 at 21.10.57@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/6/36de6a875a3dadb694f539f14cb9eea2fe533654.png) - Glide will prompt you to create a support link for your App. Click on Create Link: ![CleanShot 2024-05-09 at 21.11.09@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/9/6940db6ad35084acb3f73adf6507507294477eb2.png) - A form will open in a new browser tab: ![CleanShot 2024-05-09 at 21.13.08@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/2/e2791d63197c7f629bd4ba06226722e2d08a0e0f.jpeg) - Fill in the form and submit it. After submitting the form, you will receive an email from Glide Support with a ticket number. If you have any further information to provide, you should reply to that email. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [March 31, 2023, 8:26am UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/3 "2023-03-31T08:26:46Z")
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed. ---
**Author:** ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\ **Post date:** [July 17, 2023, 10:11pm UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/4 "2023-07-17T22:11:42Z")
@Darren_Murphy doing this process, I cant see this options **Open Support Ticket** ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [July 17, 2023, 11:07pm UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/5 "2023-07-17T23:07:44Z")
Which team plan do you have? ---
**Author:** ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\ **Post date:** [July 17, 2023, 11:19pm UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/6 "2023-07-17T23:19:50Z")
I tried in a free plan… but does this make any difference? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [July 18, 2023, 12:07am UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/7 "2023-07-18T00:07:08Z")
Yes. Only Pro Plans and above will see that option. ---
**Author:** ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\ **Post date:** [July 18, 2023, 2:39pm UTC](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/8 "2023-07-18T14:39:28Z")
This doesnt make sense… but ok