# How number of App users calcuated?

**URL:** https://community.glideapps.com/t/how-number-of-app-users-calcuated/11021
**Category:** Ask for Help
**Created:** [June 17, 2020, 12:56pm UTC](https://community.glideapps.com/t/how-number-of-app-users-calcuated/11021 "2020-06-17T12:56:16Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![adelhammoud](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adelhammoud/32/5587_2.png) [@adelhammoud](https://community.glideapps.com/u/adelhammoud)
#### Post date: [June 17, 2020, 12:56pm UTC](https://community.glideapps.com/t/how-number-of-app-users-calcuated/11021/1 "2020-06-17T12:56:16Z")

</div>

App sign-in is set to Password, and only two users accessed. Yet, the App banner shows “17 Users” , how is this calculated?  
I reviewed other posts and one referred to as " unique devices " but only 4 devices (by us two users) are accessing this APp!

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/e/e4ecc4eb8b1fc872b9a9884bd4c18e86a11c7629.png)

---

<div class="post-metadata">

### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [June 17, 2020, 1:04pm UTC](https://community.glideapps.com/t/how-number-of-app-users-calcuated/11021/2 "2020-06-17T13:04:25Z")

</div>

Have you shared the link anywhere, or is it a common name that people could stumble upon? Could be people making it to the password page and then backing out.

---

<div class="post-metadata">

### Author: ![adelhammoud](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adelhammoud/32/5587_2.png) [@adelhammoud](https://community.glideapps.com/u/adelhammoud)
#### Post date: [June 17, 2020, 1:24pm UTC](https://community.glideapps.com/t/how-number-of-app-users-calcuated/11021/3 "2020-06-17T13:24:49Z")

</div>

Got ya

Link hasn’t been shared publicly nor App name is common !

---

<div class="post-metadata">

### Author: ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)
#### Post date: [June 18, 2020, 9:51am UTC](https://community.glideapps.com/t/how-number-of-app-users-calcuated/11021/4 "2020-06-18T09:51:14Z")

</div>

In my experience, tracking hits, sessions, views, clicks, users, downloads, installs, conversions, unique xyz’s, etc. via various tools (Google Analytics, Mixpanel, Webtrekk …) is rarely an exact science: you can have different tracking tools tracking the exact same metric and they will return different numbers.

I’m not saying the figure you shared “17 users” is wrong, but I would say that number is flexible.

Just in case, here is a note in Glide’s documentation on how they track users:

### [How does Glide count the number of users of my app?](https://docs.glideapps.com/all/etc/faq/general-faqs#how-does-glide-count-the-number-of-users-of-my-app)