# How does billing work if I need to change my plan?
**URL:** https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069
**Category:** Ask for Help
**Created:** [August 28, 2021, 7:14am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069 "2021-08-28T07:14:07Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@Sharath\_S](https://community.glideapps.com/u/Sharath_S)
#### Post date: [August 28, 2021, 7:14am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/1 "2021-08-28T07:14:07Z")
we’ve purchased the pro private app by misunderstanding it’s features, would like change to the pro app now.
the pro private plan has already been billed and when I change to the pro app plan in the billing section, will the money paid for the private pro plan be used for this?
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### Author:  [@Uzo](https://community.glideapps.com/u/Uzo)
#### Post date: [August 28, 2021, 7:15am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/2 "2021-08-28T07:15:42Z")
i think it will be returned… or apply
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### Author:  [@Sharath\_S](https://community.glideapps.com/u/Sharath_S)
#### Post date: [August 28, 2021, 7:22am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/3 "2021-08-28T07:22:13Z")
hey, thanks for responding quickly.
that’s good to hear, but when I click “apply changes” it shows me the usual billing procedure, don’t see the intimation of old payment being transferred back in that screen.
So, should I cancel the plan now?
I’ve seen somebody in the community saying when they do presentation w glideapps and want to avoid the branding they buy and cancel after the presentation? so that means the money should be returned?
which do I pick? confused…
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### Author:  [@Uzo](https://community.glideapps.com/u/Uzo)
#### Post date: [August 28, 2021, 7:29am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/4 "2021-08-28T07:29:10Z")
i don’t remember anymore… i guess i cancelled the old one and the money were returned, but wait for someone from glide to explain…
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### Author:  [@Sharath\_S](https://community.glideapps.com/u/Sharath_S)
#### Post date: [August 28, 2021, 7:40am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/5 "2021-08-28T07:40:07Z")
should I tag someone from their team?
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### Author:  [@Uzo](https://community.glideapps.com/u/Uzo)
#### Post date: [August 28, 2021, 7:41am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/6 "2021-08-28T07:41:39Z")
> [@Downgrade from Pro to Personnal App](https://community.glideapps.com/t/downgrade-from-pro-to-personnal-app/19719):
>
> Hello, In the FAQ part of the Princing Section it is said "Your app will downgrade to Personal, and your account will be credited for unused time." What account it’s about ? Bank Account or Glide Account ? Thank You
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### Author:  [@Sharath\_S](https://community.glideapps.com/u/Sharath_S)
#### Post date: [August 28, 2021, 7:58am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/7 "2021-08-28T07:58:22Z")
thanks a lot, so from reading those, the money isn’t returned to the bank account but as a store credit? which you can use for future purchases?
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [August 28, 2021, 8:32am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/8 "2021-08-28T08:32:35Z")
Correct.
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### Author:  [@Sharath\_S](https://community.glideapps.com/u/Sharath_S)
#### Post date: [August 28, 2021, 8:38am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/9 "2021-08-28T08:38:04Z")
same goes for cancelation option instead of the change plans option? unused will be stored as a credit
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [August 28, 2021, 8:40am UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/10 "2021-08-28T08:40:22Z")
I believe so, yes.
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### Author:  [@david](https://community.glideapps.com/u/david)
#### Post date: [August 28, 2021, 2:29pm UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/11 "2021-08-28T14:29:34Z")
Changing plans applies a credit for the time remaining on your original plan.
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### Author:  [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)
#### Post date: [January 17, 2024, 4:50pm UTC](https://community.glideapps.com/t/how-does-billing-work-if-i-need-to-change-my-plan/31069/12 "2024-01-17T16:50:41Z")