# How do I submit a support ticket? **URL:** \ **Category:** Ask for Help\ **Created:** [September 2, 2021, 1:41am UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253 "2021-09-02T01:41:49Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Mns\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mns_glide/32/2514_2.png) [@Mns\_Glide](https://community.glideapps.com/u/Mns_Glide)\ **Post date:** [September 2, 2021, 1:41am UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253/1 "2021-09-02T01:41:49Z")
Hi, How do I get glide support ticket to connect directly with support as have urgent need to debug my live app. thanks ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [September 2, 2021, 1:45am UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253/2 "2021-09-02T01:45:11Z")
[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new) ---
**Author:** ![baremeter](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/baremeter/32/28090_2.png) [@baremeter](https://community.glideapps.com/u/baremeter)\ **Post date:** [December 9, 2022, 9:49am UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253/3 "2022-12-09T09:49:23Z")
The link to support ticket no longer works ! How do I now report an error ? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 9, 2022, 11:16am UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253/4 "2022-12-09T11:16:52Z")
It’s changed. Use the below: [https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc) ---
**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/abdo/32/36540_2.png) [@abdo](https://community.glideapps.com/u/abdo)\ **Post date:** [March 30, 2023, 8:07am UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253/5 "2023-03-30T08:07:22Z")
where is this support ticket form i can’t find it ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [March 30, 2023, 11:57am UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253/6 "2023-03-30T11:57:44Z")
I’m going to quote @ThinhDinh since he’s shared it about a hundred times in the forum… “Please get support from within Glide while the app is open by selecting the “?” button at the bottom right. That will bring you to a support page, which currently has an “Open Support Ticket” link.” ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [March 30, 2023, 12:11pm UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253/7 "2023-03-30T12:11:03Z")
And the same thing, but with pictures 😉 > [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2): > > Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [March 31, 2023, 12:25am UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253/8 "2023-03-31T00:25:39Z")
I will share this from now on 😅 . Thank you for doing the hard work. ---
**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\ **Post date:** [January 12, 2024, 1:21am UTC](https://community.glideapps.com/t/how-do-i-submit-a-support-ticket/31253/10 "2024-01-12T01:21:54Z")