# Hotmail domain blocker for Maker applications?

**URL:** <https://community.glideapps.com/t/hotmail-domain-blocker-for-maker-applications/76248>\
**Category:** Ask for Help\
**Created:** [September 9, 2024, 6:48pm UTC](https://community.glideapps.com/t/hotmail-domain-blocker-for-maker-applications/76248 "2024-09-09T18:48:39Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Michael\_Stephenson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_stephenson/32/62365_2.png) [@Michael\_Stephenson](https://community.glideapps.com/u/Michael_Stephenson)\
**Post date:** [September 9, 2024, 6:48pm UTC](https://community.glideapps.com/t/hotmail-domain-blocker-for-maker-applications/76248/1 "2024-09-09T18:48:39Z")

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We have an application built on the Maker platform.  
One of our users has a Hotmail email account and it appears that the her email address is being blocked when she tries to install the application for the first time.  
Is this a known issue with Maker plans and Hotmail?

Is there a published list of domains that are whitelisted for Maker plans?

thanks!

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**Author:** ![slscustom.ru](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/slscustom.ru/32/77336_2.png) [@slscustom.ru](https://community.glideapps.com/u/slscustom.ru)\
**Post date:** [September 9, 2024, 11:53pm UTC](https://community.glideapps.com/t/hotmail-domain-blocker-for-maker-applications/76248/2 "2024-09-09T23:53:23Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/f/0f5cdbe8b9499d8cbfc2b31b78088cedb89feced.png)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [September 9, 2024, 11:57pm UTC](https://community.glideapps.com/t/hotmail-domain-blocker-for-maker-applications/76248/3 "2024-09-09T23:57:10Z")

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> **[Personal User Validator](https://personal-user-validator.glide.page/dl/da19fa)**

You can use this validator as well to check if the email qualifies.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [September 10, 2024, 12:00am UTC](https://community.glideapps.com/t/hotmail-domain-blocker-for-maker-applications/76248/4 "2024-09-10T00:00:41Z")

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I checked earlier and Hotmail as well as Outlook both qualified as personal email addresses. Microsoft has gone through a few different email domains since the early Hotmail days, so I don’t know if I should be checking any other domains, but either one of those would be most likely.

@Michael_Stephenson can you confirm the domain of the email? Is it @hotmail.com?

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**Author:** ![Michael\_Stephenson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_stephenson/32/62365_2.png) [@Michael\_Stephenson](https://community.glideapps.com/u/Michael_Stephenson)\
**Post date:** [September 10, 2024, 9:21pm UTC](https://community.glideapps.com/t/hotmail-domain-blocker-for-maker-applications/76248/5 "2024-09-10T21:21:09Z")

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yes it is Hotmail.  
The same user tried with a Gmail account today and is still having issues so it must be something other than the email domain that is the proplem.  
thanks for responding!

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<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [September 10, 2024, 9:26pm UTC](https://community.glideapps.com/t/hotmail-domain-blocker-for-maker-applications/76248/6 "2024-09-10T21:26:32Z")

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Which browser are they using? Have they tried a different browser or a different device?

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<div class="post-metadata">

**Author:** ![Michael\_Stephenson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_stephenson/32/62365_2.png) [@Michael\_Stephenson](https://community.glideapps.com/u/Michael_Stephenson)\
**Post date:** [September 11, 2024, 12:11am UTC](https://community.glideapps.com/t/hotmail-domain-blocker-for-maker-applications/76248/7 "2024-09-11T00:11:19Z")

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Apparently it was related to some setting on their phone- they got it sorted out with the help from another user on site who worked out the issue.  
thank you for checking back,