# Hierarchical viewing/roll up of data
**URL:** https://community.glideapps.com/t/hierarchical-viewing-roll-up-of-data/42846
**Category:** Ask for Help
**Created:** [June 8, 2022, 9:03pm UTC](https://community.glideapps.com/t/hierarchical-viewing-roll-up-of-data/42846 "2022-06-08T21:03:52Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@MattLB](https://community.glideapps.com/u/MattLB)
#### Post date: [June 8, 2022, 9:03pm UTC](https://community.glideapps.com/t/hierarchical-viewing-roll-up-of-data/42846/1 "2022-06-08T21:03:52Z")
Hey Glide Support and @david
I went into billing and clicked on Questions/“Contact Support” and it sent me to the generic support page with “login/sign up” in the top right. So I logged in, went to my portal and clicked on billing. Clicked on “Contact Support” again
and it sent me to the generic support screen with “login/sign up” in the upper right.
Pretty sure this is NOT how 'Contact Support" is supposed to work when you are already logged in.
I need to understand pricing and how to upgrade to the new Plan (which I thought automatically happened).
TIA
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### Author:  [@eltintero](https://community.glideapps.com/u/eltintero)
#### Post date: [June 8, 2022, 9:23pm UTC](https://community.glideapps.com/t/hierarchical-viewing-roll-up-of-data/42846/2 "2022-06-08T21:23:00Z")
Did you try this link?
[https://glide-help.zendesk.com/](https://glide-help.zendesk.com/)
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### Author:  [@MattLB](https://community.glideapps.com/u/MattLB)
#### Post date: [June 8, 2022, 9:38pm UTC](https://community.glideapps.com/t/hierarchical-viewing-roll-up-of-data/42846/3 "2022-06-08T21:38:58Z")
I clicked on the link that said “Questions, Our support team will be happy to help.” with a button titled “Contact Support”
I have never seen this URL .
IMHO, I do not think I should have to hunt down how to contact support when their is a button titled “Contact Support” on the billing page.
Thanks though - it is amazing how much the Glide community knows about Glide internals!
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [June 8, 2022, 11:49pm UTC](https://community.glideapps.com/t/hierarchical-viewing-roll-up-of-data/42846/4 "2022-06-08T23:49:24Z")
Maybe this is something you can raise to the support team to, if the experience is not “right”.
@SantiagoPerez
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### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [June 8, 2022, 11:52pm UTC](https://community.glideapps.com/t/hierarchical-viewing-roll-up-of-data/42846/5 "2022-06-08T23:52:36Z")
Here’s the link
[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)
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### Author:  [@MattLB](https://community.glideapps.com/u/MattLB)
#### Post date: [June 8, 2022, 11:56pm UTC](https://community.glideapps.com/t/hierarchical-viewing-roll-up-of-data/42846/6 "2022-06-08T23:56:33Z")
I will wait on filing this - I think @Robert_Petitto gave me the solution.
Thanks!
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### Author:  [@system](https://community.glideapps.com/u/system)
#### Post date: [June 14, 2022, 6:53pm UTC](https://community.glideapps.com/t/hierarchical-viewing-roll-up-of-data/42846/7 "2022-06-14T18:53:45Z")
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