# Help with Email Anonymization **URL:** \ **Category:** Ask for Help\ **Created:** [May 12, 2021, 12:51am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656 "2021-05-12T00:51:37Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 12:51am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/1 "2021-05-12T00:51:37Z")
I’m trying to fix my onboarding tab. Users are telling me that they cant update the fields like this ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/d/1d417f260b63e3b089eccc26c98243c302bab337.png) but the Glide apps is like this ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/7/c71e8ea8b05b3474107ad9b684d292f2f5db889a.png) I really don’t know what´s going on. I change my plan to PRO maybe I change sth that I don’t know. This user receives the pin, log in and I´d like to get this information. But even the button shows up!!! What´s wrong? I guess the use logged with real and the Glide is comparing with anonymization. I don’t know. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/e/eecd2a104947b86ac5cd6ae6e1afd0f48b2cdfa2.png) The tab options ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/7/97ca473577810feeea7e1e396912260cb1288436.png) Any tip?! My users jump from 300 to 6K! Pls help me! My Google sheet is thousands with email anonymization only. Thx and sorry! ---
**Author:** ![AymenM](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aymenm/32/21370_2.png) [@AymenM](https://community.glideapps.com/u/AymenM)\ **Post date:** [May 12, 2021, 12:55am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/2 "2021-05-12T00:55:52Z")
So, correct me if I’m wrong but you don’t want your logged-in users access the on boarding pages (again ?) ? Is that correct ? ---
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 1:34am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/3 "2021-05-12T01:34:23Z")
no, my English is not so clear. What I want is that they fill these fields and disable this tab and enable the others. but it´s strange because… \_1 I access the url \_2 Insert an email \_3 receive the PIN \_4 shows this screen I pasted but any line in GSheet is added? and the fields are disabled! I guess it´s happing sth with Glide! ---
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 3:08am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/4 "2021-05-12T03:08:41Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/6/c67047b8d02529a9502f46626f15bf1d012d23ce.png) My 3 screen of Glides is blinking 12/05 12AM GMT-3 ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 12, 2021, 10:00am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/5 "2021-05-12T10:00:13Z")
Probably you are having quite a big app so it takes time to have the new Sheet row synced back to Glide. How many rows do you have? ---
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 10:06am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/6 "2021-05-12T10:06:05Z")
Hi ThinhDinh ! Yesterday I deleted many many rows with only emails anonymization. now I guess we don’t have too many rows. accept app:logins with 3.400. I’m gonna try again to add a brand-new user to check, but yesterday nothing happens, I mean logged in but didn’t add a row on user tab and the fields was disabled. Thx again ---
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 10:18am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/7 "2021-05-12T10:18:57Z")
Dam! The same thing! \_1 I access the url of the app \_2 Insert an email \_3 receive the PIN \_4 shows this screen I pasted but any line in GSheet is added? and the fields are disabled! why??? This onboarding screen was working! Reviewing the visibility ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/4/347c2edef1ab16edd62070c0dfffd835a111b1cf.png) at the same time why the fields are disabled if the tab showed up? ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/2/52b9f65b88a4f48a6ae84854ef1fafb5a4a7778f.png) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 12, 2021, 10:31am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/8 "2021-05-12T10:31:32Z")
You are having entry components on that screen right? Those components would still show up but I think technically at that point the row is not ready to be written to. ---
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 10:38am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/9 "2021-05-12T10:38:24Z")
I guess it´s the way, I mean u r right. maybe it´s happing sth with Gsheet? ---
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 10:44am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/10 "2021-05-12T10:44:08Z")
u gave me an idea. I checked the script because additionally I noticed that the script was failing ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/b/fb8f7d359f7354a52e7c072e6985005629c4a87d.png) detail of one failure ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/5/655eb3f9931da0efb5ee4fdd66ff812ee43d4670.png) ---
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 11:31am UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/11 "2021-05-12T11:31:09Z")
guys! I guess it´s sth with connect to the source. because I made a test. I disabled email filter …enable a home tab for anyone, went to profile on the top and the fields are disabled. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/c/1c42beacd0875002495bccfcdbdf269df769619a.jpeg) I´ve already tested in another mobile. It´s not add a new user!! ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [May 12, 2021, 12:49pm UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/12 "2021-05-12T12:49:55Z")
Is this a problem for users that had a user profile row that you deleted, or does it also affect users that have never seen or used your app before? ---
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 4:36pm UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/13 "2021-05-12T16:36:42Z")
YEEEEEEEEEEEEEEEEEEEEEEEEEEEESS!!! I got it !! COPY the GS and change the source! > **[Change your app's source sheet • Glide](https://www.glideapps.com/product/updates/change-your-apps-source-sheet)** ---
**Author:** ![Alexandre\_Caruso](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandre_caruso/32/6240_2.png) [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\ **Post date:** [May 12, 2021, 6:04pm UTC](https://community.glideapps.com/t/help-with-email-anonymization/26656/14 "2021-05-12T18:04:05Z")
The problem is back! :(((((((((((((((( it worked temporarly!