# HELP! Server Is Down & Downgraded to Free Plan Despite Being Up to Date
**URL:** https://community.glideapps.com/t/help-server-is-down-downgraded-to-free-plan-despite-being-up-to-date/69973
**Category:** Report a Bug
**Created:** [January 25, 2024, 1:01am UTC](https://community.glideapps.com/t/help-server-is-down-downgraded-to-free-plan-despite-being-up-to-date/69973 "2024-01-25T01:01:30Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@dshultz810](https://community.glideapps.com/u/dshultz810)
#### Post date: [January 25, 2024, 1:01am UTC](https://community.glideapps.com/t/help-server-is-down-downgraded-to-free-plan-despite-being-up-to-date/69973/1 "2024-01-25T01:01:30Z")
My payment date is Jan 4th for the Team plan and it’s successfully processed. Our next due date is Feb 4th.
I was working on one of our apps and then suddenly said our updates couldn’t publish. When I refreshed, it gave me a server is down Error 521 screen [https://i.imgur.com/ABr43KM.png](https://i.imgur.com/ABr43KM.png). I then was able to login briefly and saw we we downgraded to the free plan. Now I can’t view my app or the backend.
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [January 25, 2024, 1:01am UTC](https://community.glideapps.com/t/help-server-is-down-downgraded-to-free-plan-despite-being-up-to-date/69973/2 "2024-01-25T01:01:53Z")
> [@Urgent: suddenly downgraded to legacy free plan](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/6):
>
> Glide may be under a DDOS attack right now – we’re blocking the attacking traffic then will look into these issues. They may be related.
…
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### Author:  [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)
#### Post date: [January 25, 2024, 6:59pm UTC](https://community.glideapps.com/t/help-server-is-down-downgraded-to-free-plan-despite-being-up-to-date/69973/3 "2024-01-25T18:59:07Z")