# HELP please: User account creation not writing to existing email

**URL:** <https://community.glideapps.com/t/help-please-user-account-creation-not-writing-to-existing-email/7915>\
**Category:** Ask for Help\
**Created:** [April 27, 2020, 5:23am UTC](https://community.glideapps.com/t/help-please-user-account-creation-not-writing-to-existing-email/7915 "2020-04-27T05:23:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ray\_d](https://avatars.discourse-cdn.com/v4/letter/r/ea5d25/32.png) [@ray\_d](https://community.glideapps.com/u/ray_d)\
**Post date:** [April 27, 2020, 5:23am UTC](https://community.glideapps.com/t/help-please-user-account-creation-not-writing-to-existing-email/7915/1 "2020-04-27T05:23:23Z")

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I followed the Intsagram tutorial for account creation, and applied the same format to my app. It was working for a long time. Then later on when I tested sign up, after “account creation” which is really the user filling in their missing details since we add their email in the Users sheets Tab when they first sign into the app, instead of the details writing to the correct row with the existing email, it creates a new row with the same email, creating redundant profiles which will obviously not work.

Anyone run into this problem? I don’t know what I’m doing wrong.

The place I launch the account sign up is a Form Button from a Details page which is based on the Users sheets tab, filtered by Signed In User.

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**Author:** ![ray\_d](https://avatars.discourse-cdn.com/v4/letter/r/ea5d25/32.png) [@ray\_d](https://community.glideapps.com/u/ray_d)\
**Post date:** [April 27, 2020, 6:19am UTC](https://community.glideapps.com/t/help-please-user-account-creation-not-writing-to-existing-email/7915/2 "2020-04-27T06:19:03Z")

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In other words: What would cause a form to ignore the existing user email and write to a new row instead?

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**Author:** ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\
**Post date:** [April 27, 2020, 6:23am UTC](https://community.glideapps.com/t/help-please-user-account-creation-not-writing-to-existing-email/7915/3 "2020-04-27T06:23:27Z")

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Hello @ray_d, take a look in this post. Glide added some new features recently, and I think this one can help you to understand how login and profile pages is working.

> [@User Specific Columns + User Profiles Demo](https://community.glideapps.com/t/user-specific-columns-user-profiles-demo/7097):
>
> call_me_hand Hey all! Wanted to create a quick and very rough demo of Glide’s two newest features: User Specific Columns and User Profiles. The video covers the process from sheet creation to feature implementation. Hope this helps until an official video comes out! [[Glide: User Specific Columns and User Profiles Demo] ](https://www.youtube.com/watch?v=9LLur9db8NM)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [April 27, 2020, 11:33am UTC](https://community.glideapps.com/t/help-please-user-account-creation-not-writing-to-existing-email/7915/4 "2020-04-27T11:33:08Z")

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[https://docs.glideapps.com/all/etc/faq/sign-in-issues/rows-are-added-to-apps-when-users-login](https://docs.glideapps.com/all/etc/faq/sign-in-issues/rows-are-added-to-apps-when-users-login)