# Help - New Record & Transcribe

**URL:** <https://community.glideapps.com/t/help-new-record-transcribe/80732>\
**Category:** Report a Bug\
**Created:** [March 14, 2025, 3:32am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732 "2025-03-14T03:32:51Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![mrt224](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mrt224/32/490_2.png) [@mrt224](https://community.glideapps.com/u/mrt224)\
**Post date:** [March 14, 2025, 3:32am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/1 "2025-03-14T03:32:51Z")

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It is picking up the 1st row data when I open up the component.

 ![aqqqqaww](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/8/e8caf2c313dc769761b67b3bf88957c6fe7c9ff8.png)

How do I stop that?

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**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\
**Post date:** [March 14, 2025, 5:11am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/2 "2025-03-14T05:11:34Z")

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I‘m now getting an error that my app is offline…. When it’s not.

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**Author:** ![mrt224](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mrt224/32/490_2.png) [@mrt224](https://community.glideapps.com/u/mrt224)\
**Post date:** [March 14, 2025, 5:26am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/3 "2025-03-14T05:26:56Z")

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that is not good. are you having the same issue?

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**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\
**Post date:** [March 14, 2025, 5:30am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/4 "2025-03-14T05:30:19Z")

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No just a failure to record…

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**Author:** ![mrt224](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mrt224/32/490_2.png) [@mrt224](https://community.glideapps.com/u/mrt224)\
**Post date:** [March 14, 2025, 5:37am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/5 "2025-03-14T05:37:44Z")

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Wow. Mine is working but shows the 1st record. yours is not working. Must be some issue on the backend.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 14, 2025, 11:54pm UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/6 "2025-03-14T23:54:41Z")

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Is this still an issue on your end?

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**Author:** ![mrt224](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mrt224/32/490_2.png) [@mrt224](https://community.glideapps.com/u/mrt224)\
**Post date:** [March 15, 2025, 12:25am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/7 "2025-03-15T00:25:46Z")

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yes, the component still picks up the 1st record data into the record and translate component

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**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\
**Post date:** [March 15, 2025, 6:57am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/9 "2025-03-15T06:57:36Z")

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I just tried again using my iPhone and it didn’t work again. I get an error message. I tried 5x and with different lengths of message but nothing worked. The very first message I received was that the App was offline, which is strange.

I think went back to my Laptop and it worked perfectly first time.

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [March 16, 2025, 11:11pm UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/11 "2025-03-16T23:11:17Z")

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If the source of screen is a table (such as a tab), then unless you have a filter set up in the options of that screen, by default the screen will write to and read from the first row of the table.

It seems to be the behavior you are describing is expected.

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**Author:** ![mrt224](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mrt224/32/490_2.png) [@mrt224](https://community.glideapps.com/u/mrt224)\
**Post date:** [March 16, 2025, 11:47pm UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/12 "2025-03-16T23:47:31Z")

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Record & transcribe should not pick up tbe 1st record value.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 17, 2025, 12:58am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/13 "2025-03-17T00:58:37Z")

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Can you show us how you set it up? Both the component and the screen.

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**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\
**Post date:** [March 17, 2025, 10:33am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/14 "2025-03-17T10:33:40Z")

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Yeah I noticed too for a brief moment ‘off line’ was popping up (although too quick to capture on a screen shot) and it wasn’t offline.

Mine still isn’t working on mobile.

 ![IMG_6694](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/3/33fc2466a28e9bb698377ac3a0b5cdf3df812bd7.jpeg)

I guess we will need too wait for the glide engineers to have a look at.

If you did however manage to resolve please let me know what steps you took.

Appreciate it

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**Author:** ![Fadi\_Malek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fadi_malek/32/79459_2.png) [@Fadi\_Malek](https://community.glideapps.com/u/Fadi_Malek)\
**Post date:** [March 18, 2025, 11:31pm UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/15 "2025-03-18T23:31:27Z")

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1. Same problem here. it works on the pc, but on iphone it shows the same error.
2. The sliding window that show from the bottom of the iphone contains only one line of text, which is inconvenient; i hope it would show a larger screen to write and make corrections in (similar as on PC).
3. When using the record from the EDIT form to enter some info, it hides the edit form from the background and shows instead the main form, which is again confusing; hope this will be fixed soon!

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**Author:** ![Ludovic\_Lefevre](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ludovic_lefevre/32/92294_2.png) [@Ludovic\_Lefevre](https://community.glideapps.com/u/Ludovic_Lefevre)\
**Post date:** [October 17, 2025, 11:04am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/16 "2025-10-17T11:04:06Z")

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Hello ,

I’m still hitting the exact same issue you’re describing there. Any clue of how you solve this issue if you did since then?

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**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\
**Post date:** [October 17, 2025, 11:49am UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/17 "2025-10-17T11:49:55Z")

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Hi 👋

I never did resolve it, so I gave up.

I was really hoping glide would see this post and fix the issue but alas still waiting 😢

It’s got the potential of being a very useful feature but as you have experienced still broken.

Maybe reach out to glide to see if they are aware of the issue and whether we are going to see a fix put in place.

Sorry this isn’t the answer you were looking for.

Please let us know if you get anywhere as I’m sure many of us want to use it but can’t

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**Author:** ![Ludovic\_Lefevre](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ludovic_lefevre/32/92294_2.png) [@Ludovic\_Lefevre](https://community.glideapps.com/u/Ludovic_Lefevre)\
**Post date:** [October 17, 2025, 2:01pm UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/18 "2025-10-17T14:01:24Z")

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Thanks a lot for the prompt reply, indeed not exactly the answer I was hoping to read but at least I know I’m not the actual issue 😆

I will definity contact the team and try to have progress on this.. this componant is key in what I want to achieve

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**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\
**Post date:** [October 17, 2025, 2:40pm UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/19 "2025-10-17T14:40:10Z")

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Great, keep us posted if you get it fixed or an understanding of issue. 🫡

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 15, 2026, 11:04pm UTC](https://community.glideapps.com/t/help-new-record-transcribe/80732/21 "2026-04-15T23:04:06Z")

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