# Help: Need help with new user on-boarding screen

**URL:** <https://community.glideapps.com/t/help-need-help-with-new-user-on-boarding-screen/37557>\
**Category:** Ask for Help\
**Created:** [January 22, 2022, 9:33pm UTC](https://community.glideapps.com/t/help-need-help-with-new-user-on-boarding-screen/37557 "2022-01-22T21:33:02Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ryan\_owens](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ryan_owens/32/37129_2.png) [@ryan\_owens](https://community.glideapps.com/u/ryan_owens)\
**Post date:** [January 22, 2022, 9:33pm UTC](https://community.glideapps.com/t/help-need-help-with-new-user-on-boarding-screen/37557/1 "2022-01-22T21:33:02Z")

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Hello all, I’m having trouble understanding why new users can’t fill out the onboarding form.

New users are shown an unresponsive sign-up form.

 ![Screen Shot 2022-01-22 at 12.06.42 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/7/57675628f2f017aebd4721b8c3a9efeb07ceaa30.jpeg)

 ![Screen Shot 2022-01-22 at 12.04.48 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/d/9d42cd2c1c6138d24f63cfbb1799b74d9252dc62.jpeg)

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 22, 2022, 10:45pm UTC](https://community.glideapps.com/t/help-need-help-with-new-user-on-boarding-screen/37557/2 "2022-01-22T22:45:36Z")

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The table for this screen is empty. I am guessing your `email_address is signed-in user` filter is always false.

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [January 22, 2022, 11:40pm UTC](https://community.glideapps.com/t/help-need-help-with-new-user-on-boarding-screen/37557/3 "2022-01-22T23:40:34Z")

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> [@david](#):
>
> I am guessing your `email_address is signed-in user` filter is always false.

Yep. You can see in the screenshot that you’re viewing as “anyone” and not a user.

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**Author:** ![ryan\_owens](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ryan_owens/32/37129_2.png) [@ryan\_owens](https://community.glideapps.com/u/ryan_owens)\
**Post date:** [January 23, 2022, 2:48am UTC](https://community.glideapps.com/t/help-need-help-with-new-user-on-boarding-screen/37557/4 "2022-01-23T02:48:39Z")

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Thank David and Robert for pointing that out for me, however after I had a user try to make a profile and the user signed into the app they were brought to a blank screen.

 ![Screen Shot 2022-01-22 at 6.40.21 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/e/6e02ec53265e8d92f2ca313e55fe7c3563ec11bb.jpeg)

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [January 23, 2022, 2:50am UTC](https://community.glideapps.com/t/help-need-help-with-new-user-on-boarding-screen/37557/5 "2022-01-23T02:50:10Z")

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Send me the link in a PM?

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [January 24, 2022, 2:50am UTC](https://community.glideapps.com/t/help-need-help-with-new-user-on-boarding-screen/37557/6 "2022-01-24T02:50:32Z")

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